Mercedes-Benz of West Covina

I was very satisfied with the service and the prompt response. Thank you very much for your guys's service. response. Thank you very much for your guys's service. More

Daniel is the best guy you guys could’ve hired he’s so caring and compassionate and he really cares about your time spent at the dealership. caring and compassionate and he really cares about your time spent at the dealership. More

Demitra is always super helpful and goes above and beyond! She understands my busy schedule and finds a way to meet my needs in a timely manner. beyond! She understands my busy schedule and finds a way to meet my needs in a timely manner. More

The main reason why I took my van in was because the temperature light had turned on twice. I don’t feel that was addressed and fixed after explaining to my service agent. Will not go back again. I didn temperature light had turned on twice. I don’t feel that was addressed and fixed after explaining to my service agent. Will not go back again. I didn’t feel I was being taken care off and felt more like just a number. More

The intake process was efficient. Waiting room was nice and accommodating. Service was excellent, good follow up on status of my vehicle. Waiting room was nice and accommodating. Service was excellent, good follow up on status of my vehicle. More

Fantastic service on time car was washed and ready to go. I will return for the service in the future. Thank you. I will return for the service in the future. Thank you. More

👎said my car was ready to pick up yesterday. I don't mind I have to wait for almost like an 2hour for pick up. I don't happy my car was so dirty without washing 👎👎👎 I don't mind I have to wait for almost like an 2hour for pick up. I don't happy my car was so dirty without washing 👎👎👎 More

Once again. It was a very very good service. Check the problems careful and review the work careful. It was a very very good service. Check the problems careful and review the work careful. More

it was the worst customer service I ever had I'm my entire car dealership history. entire car dealership history. More

The customer service they gave us was amazing, in the way we had a very comfortable experience. We had to wait but they gave us a car while we waited. And Richard was in charge of us, giving us the best cust we had a very comfortable experience. We had to wait but they gave us a car while we waited. And Richard was in charge of us, giving us the best customer service More