Jake Saleh
Jake Saleh at Mercedes-Benz of West Covina

Jake Saleh

Internet Sales Manger

Mercedes-Benz of West Covina

2010 E Garvey Ave S
West Covina, CA 91791

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4.4
72 Reviews
4.4

72 Reviews

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72 Reviews of Jake Saleh

September 25, 2026

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Employee Rating

3% added for credit card is ridiculous when I'm already spending a premium on the service More

by EFONWANG
Service Price Transparency
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Recommend Dealer
Yes

September 24, 2026

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Everything was very good personal was very friendly. I recommend the dealership to everybody. specially the sales person was veryknowledgeable about the product. More

by david.rahimi58
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mario Eshak

Sep 24, 2026

Mercedes-Benz of West Covina responded

Knowing that our team’s friendly approach and expertise met your expectations is rewarding. We’re pleased we could help you understand the features of your new GLA-Class. Your recommendation means a great deal to us.

September 24, 2026

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Really good service thanks shant bashian help me to get a rental and he stayed in touch More

by gustavo290
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Recommend Dealer
Yes
Sep 24, 2026

Mercedes-Benz of West Covina responded

Your note about staying in touch reflects how our service team values clear communication. We’re pleased we could arrange a rental while your Mercedes-Benz AMG GLC 63 was in for service. Hearing that you appreciated our support means a lot to our team.

September 23, 2026

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Same issue happened again the service center doesn’t even give a ride Uber or loaner car, can’t wait there get the car fixed , bad experience More

by PRIS888USA
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Recommend Dealer
No

September 07, 2026

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John was extremely helpful. Follow up with me on every step of the way until service was completed. More

by JORGE2086.JM
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Recommend Dealer
Yes

Other Employees Tagged: Jason Paez, Mario Eshak

Sep 07, 2026

Mercedes-Benz of West Covina responded

Hearing that you appreciated the step-by-step updates means a lot to our service team. Our team is pleased we could keep you informed at every stage until the service on your Mercedes-Benz E-Class was completed. Thank you for the five-star rating.

August 28, 2026

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I brought new Mercedes sprinter and battery has problem and there are codes that need fix , this Mercedes did everything to not warranty battery and did not fix codes I am very disappointed in this dealer More

by DMGONZALES1
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Jason Paez, Mario Eshak , Alejandro Jimenez

Sep 03, 2026

Mercedes-Benz of West Covina responded

Providing a positive experience is our top priority, so we're disappointed to hear this. Thank you for bringing it to our attention. We and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

August 25, 2026

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Employee Rating

I fixed my brakes and second day i heard same noise coming out from the new brakes, renting the car staff are very not helpful More

by Mark
Workmanship
Recommend Dealer
No
Aug 28, 2026

Mercedes-Benz of West Covina responded

Thank you, Mark, for this feedback, and we apologize for not providing you with an exceptional experience. We never like seeing that we didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

August 17, 2026

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Excellent customer service! They were honest, professional, and efficient, with no unnecessary repairs or long wait times. They matched the pricing from the Ontario location, an More

by Shantel626
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Recommend Dealer
Yes

Other Employees Tagged: Jason Paez, Mario Eshak , Liz Huape

Aug 17, 2026

Mercedes-Benz of West Covina responded

Knowing that the service on your E-Class met your expectations for honesty and efficiency is rewarding. Our team is pleased we could match the Ontario location pricing and keep wait times short. Your recommendation means a great deal to our service department.

August 01, 2026

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I’ve had a great experience with Rabi. He’s a true professional, honest, and knowledgeable. If you’re looking for a vehicle, I highly recommend going straight to him—you’ll be in good hand More

by POULAZAKI14
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Jason Paez, Shadi Darwich

Aug 01, 2026

Mercedes-Benz of West Covina responded

It’s wonderful to know our team’s honest and professional approach stood out. Congratulations on your new Mercedes-Benz GLC-Class. Thank you for recommending us; we look forward to assisting you again.

July 30, 2026

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Employee Rating

Demitra was great! She was fast , informative & answered all my questions. Thank you so much More

by THIRD.WESTSALES
Service Price Transparency
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Mario Eshak , Dimitra Lopez

Jul 30, 2026

Mercedes-Benz of West Covina responded

It’s wonderful to hear our team member provided quick and clear answers during your Mercedes-Benz Sprinter 2500 service. Thank you for entrusting us with your vehicle. We look forward to assisting you again.

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