Mercedes-Benz of Westminster
Westminster, CO
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512 Reviews of Mercedes-Benz of Westminster
Best Mercedes Dealership in Colorado. .. Jon Mattis was my sales consultant did an outstanding job of getting me a new car Highly recommended! .. Jon Mattis was my sales consultant did an outstanding job of getting me a new car Highly recommended! More
I leased my car from MB of Westminster. It had 7000 miles on it. They agreed to service the car before I picked it up. When I picked it up, I noticed that the front camera was not working. I talked with An on it. They agreed to service the car before I picked it up. When I picked it up, I noticed that the front camera was not working. I talked with Andre, who I believe is the head to service. He said that they would fix it, the fist time I brought it in. When I did, they said they would fix it for $1100. I complained to the Dealership. Their response, turn it over to your insurance, we are not going to fix it. More
The rep are on the point, purchased 2 times and both times 150% excellence, never experienced any better service in any other Dealership with in CO and US. Special thanks to Josh and KB. times 150% excellence, never experienced any better service in any other Dealership with in CO and US. Special thanks to Josh and KB. More
My GLB was picked up at my house and Mercedes installed a clear mask faster than the estimated time and returned my GLB back to my house. All easy and smooth. They kept in touch with me via text as to the clear mask faster than the estimated time and returned my GLB back to my house. All easy and smooth. They kept in touch with me via text as to the delivery status. More
This dealership has issues in all its aspects, from service to sales, we our GLC300 in for a paint coating, they brought us a demo model and said they would let us know once it was completed, in commun service to sales, we our GLC300 in for a paint coating, they brought us a demo model and said they would let us know once it was completed, in communication I gave them my wife’s number to set up the exchange of vehicles, they even said they’d put it in the notes, once again Mercedes-Benz of Westminster screws something up, they tried to set it up with me to do the exchange even though I’m an over the road truck driver and was out of state. Come on Westminster get with the program and actually listen to your customers. I will never do business with this dealership again and in my own opinion they are a disgrace to Mercedes-Benz!!!!! More
They have almost no staff that actually work on Sprinters. It took a 4 months before I could get a simple service appointment. They charge enough that good mechanics shouldn't be that difficult to Sprinters. It took a 4 months before I could get a simple service appointment. They charge enough that good mechanics shouldn't be that difficult to hire. Something is wrong there. I don't know what...but something is definitely wrong there. I have no idea nor do I care who I dealt with so I gave all service managers a medium score. The fact is that the entire service department is sub par. More
Josh Grimm found exactly the car we wanted - no other professional in 10+ other dealerships I contacted was willing to go this extra mile. professional in 10+ other dealerships I contacted was willing to go this extra mile. More
My second purchase at Westminster and Kudos to Josh Grimm and KB!.... I was looking for low priced lease on a new C300 4Matic or a good deal on a used C300 4Matic. After my first experience 5 years earlier and KB!.... I was looking for low priced lease on a new C300 4Matic or a good deal on a used C300 4Matic. After my first experience 5 years earlier leasing an SLK - I knew Josh was the only MB salesman in Denver I wanted to work with. I emailed Josh on a Tuesday with my request, by Wednesday he had a used car that was beyond expectations - 11,000 miles in showroom new condition. And while it was a bit above my price point it was perfect fit for me in this tough used car market. When I went for the test drive I kept seeing other options, but Josh was great in keeping me true to my original vision both in vehicle and price and within a couple of hours it was wrapped up and I drove out with a car I'll enjoy for years. And as I found out from my earlier purchase, his relationship with clients doesn't end after the keys are handed over. He's detail oriented and very responsive. Trust that he's your man if you are looking for a guy who has a passion for the product and builds a sincere relationship with a buyer quickly. And what a treat to work with Finance Manager KB on the paperwork. He's also very knowledgeable and has some common sense advice on aftermarket warranty purchases depending on use of vehicle and anticipated length of ownership. No hard sell, and I got some products that will really add peace of mind to my purchase decision. More