Mercedes-Benz of White Plains

We have been customers of Mercedes-Benz of White Plains for 12 years and continue to be highly satisfied with their customer service. Thomas Chen (sales) listens to his clients, provides prompt and thought for 12 years and continue to be highly satisfied with their customer service. Thomas Chen (sales) listens to his clients, provides prompt and thoughtful responses, and converses easily about technical features of the MB line. He also made every attempt to accomodate our schedules. It was a pleasure to do business with him. More

Chris was very much on top of everything and made this a great car buying experience (my first after many lackluster to frustrating purchases of other vehicles at other dealerships). The paperwork was all great car buying experience (my first after many lackluster to frustrating purchases of other vehicles at other dealerships). The paperwork was all in place upon my arrival to pick up the vehicle, and he had already processed everything through my auto insurance carrier. Overall, a very pleasant and civilized car buying experience. Thanks Chris!! More

I have been a customer at Mercedes Benz for 9 years. TOM I have been a customer at Mercedes Benz for 9 years. TOM CHEN has been my contact person in sales, and he is OUTSTANDING!!! He goes beyond the call I have been a customer at Mercedes Benz for 9 years. TOM CHEN has been my contact person in sales, and he is OUTSTANDING!!! He goes beyond the call of duty to make sure that everything is perfect. He is so knowledgeable and really takes the time to explain every detail about the cars. He is extremely patient. I would definitely recommend Mercedes Benz of White Plains , but mostly because of Tom. More

It was a very pleasant purchasing experience. Everything It was a very pleasant purchasing experience. Everything was delivered as promised. I have come back a few times with questions and Chris has been c It was a very pleasant purchasing experience. Everything was delivered as promised. I have come back a few times with questions and Chris has been consistently helpful and pleasant. My wife and I have both purchased used MB's from this dealership and the service and sales experiences are why we plan on coming back! More

we have been BMW owners for the past 12 years. we were very apprehenceable about switching to a Mecedes-Benz. I have to sayour salesman Len Salvatore was very knowledgeable and was able to answer all of o very apprehenceable about switching to a Mecedes-Benz. I have to sayour salesman Len Salvatore was very knowledgeable and was able to answer all of our questions and concerns.We now have driven our new car for about a month and are completely happy.Thanks again Len More

Peter Makaj made our purchase experience as easy and pleasant as it could be. He worked with me to find an E350 in black with grey interior (which apparently was not an easy task as most people want it pleasant as it could be. He worked with me to find an E350 in black with grey interior (which apparently was not an easy task as most people want it in black with either black or tan interior). He spent time with me to see what options I wanted, and then when the car came in spent a good deal of time explaining everything to me. He even offered to come to my house to program the garage door opener if we had trouble with it! He called to see if he could answer any questions. All in all a wonderful experience! More

We had a 2009 ML 350 with a terrible odor that MB could not diagnose. The dealer from whom we leased did not really care. Marko and the GM Gary Turco at MB of White Plains took great care of us. They got not diagnose. The dealer from whom we leased did not really care. Marko and the GM Gary Turco at MB of White Plains took great care of us. They got my wife out of our lease and into a new ML 2011 350, which we leased with 8k off sticker and a .00001 MF. I then traded in my s550 for a new e5504 for about 10k off the sticker price. They even located the exact car that I wanted. Plus, gave me the highest number on my trade that I could find. Marko and Gary were both great, very responsive and very professional. Last month we only wanted to get out of the ML but ended up in two new MBs - thanks to Marko and Gary and the great deals they gave us!! More

The level of professionalism that I experienced at Mercedes-Benz of White Plains was unmatched in my automobile purchasing experiences. The no nonsense approach combined with an in depth education of Mercedes-Benz of White Plains was unmatched in my automobile purchasing experiences. The no nonsense approach combined with an in depth education of various models that would meet my objectives, without "steering" to any particular model, was a welcomed change from the typical car buying experience. More

Tom Chen was always took the time to be available by e-mail or phone to answer questions, was willing to work with us on price, and was proactive in following up with us before and after we leased our v e-mail or phone to answer questions, was willing to work with us on price, and was proactive in following up with us before and after we leased our vehicles. We leased two Mercedes through Tom this year and may lease one more! More

Peter was friendly and personable. He was able to answer Peter was friendly and personable. He was able to answer all of our questions in a competent manner. He got back to us quickly when we had questions Peter was friendly and personable. He was able to answer all of our questions in a competent manner. He got back to us quickly when we had questions and concerns. He remembered us each time we visited the showroom. The showroom was close by and will be convenient for service. More