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Mercedes-Benz of Wilmington
Wilmington, DE
1,584 Reviews
This dealership has stood proud in Wilmington for over 20 years, and we love serving the wants and needs of our customers in Wilmington. The Piazza Auto Group is a family-owned business, and we do business like one. That means you get the best customer service and satisfaction with every visit to Mercedes-Benz of Wilmington. We will not rest until you are completely satisfied.
There is nothing quite like a Mercedes-Benz on the road. These cars and SUVs are known for their luxury, but they also handle like a dream, and have performance that would make some racecars cry with envy. A Mercedes-Benz isn’t just a car, it’s everything that a car is meant to be, and we have an extensive inventory of new Mercedes-Benz vehicles right here in Wilmington. If you are looking for a C-Class, E-Class, GLE, GLA, GLC, or any other Mercedes-Benz, then we are ready to help.
If you are looking for a pre-owned vehicle, then we can help with that too. We have a prestigious selection of pre-owned vehicles, all of which had to undergo a rigorous inspection and certification process. This means every issue is fixed and addressed before you buy. We also have a huge selection of Mercedes-Benz Certified Pre-owned vehicles to choose from. No matter what vehicle you need, you can be sure that Mercedes-Benz of Wilmington has a luxurious option for you.
When you buy from Mercedes-Benz of Wilmington, we will take care of you even after the purchase. We offer roadside assistance for the life of the vehicles that we sell, and when you need service, we can pick up your vehicle and deliver it back to you with the service completed at no extra charge. Our technicians are factory trained and Mercedes-Benz certified to handle all of your automotive maintenance and service needs. We even offer free car washes to all our customers.
Mercedes-Benz of Wilmington has been awarded a 2021 Dealer of the Year Award by DealerRater, a leading car dealer review and reputation management platform and company of Cars.com Inc. Dealer of the Year Award recognizes auto dealerships across the U.S. and Canada that are evaluated first-hand by shoppers and report best-in-class in customer service, quality of work, friendliness, pricing, and overall experience in their reviews.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Service Time
Service Communication
Workmanship
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 1,584 reviews
Verified Customer
August 21, 2020
Superb service from Geoff Townsend & Alissa Facciolo, wonderful in handling our request. Followed Benz creed “The best, or nothing!!” From start to finish, everything was seamless. wonderful in handling our request. Followed Benz creed “The best, or nothing!!” From start to finish, everything was seamless. More
by VELOSKIJJ
Employees Worked With
Geoff Townsend, Alissa Facciolo
August 20, 2020
Had an excellent experience. Fred was knowledgeable, professional, and ensured I got the repairs that was needed. Their entire team, including the car rental service were all helpful and friendly. professional, and ensured I got the repairs that was needed. Their entire team, including the car rental service were all helpful and friendly. More
by mgvmd1
Employees Worked With
Fred Boyce
August 20, 2020
I like this place it's got friendly people good service they do quality work the only down side is the roadside assistance program is left me sitting on the road for three hours waiting for a tow truck tha they do quality work the only down side is the roadside assistance program is left me sitting on the road for three hours waiting for a tow truck that's the first time I needed a tow truck More
by A1SWEEP
Employees Worked With
Alissa Facciolo, Fred Boyce, Jason Kuczeriawenko
August 20, 2020
The car wash needs some help. Other than that very pleasant experience. Service was easy drop off and pick up. Fred was great. Worked with shelby in sales when i bought the car. She was fantastic pleasant experience. Service was easy drop off and pick up. Fred was great. Worked with shelby in sales when i bought the car. She was fantastic More
by DCIAFFI
Employees Worked With
Shelby Donnelly, Fred Boyce
August 20, 2020
Great dealership, service was great, timely and kept you updated about their progress, was in at 7:30 and out by 11am. Very satisfied with service will use them again updated about their progress, was in at 7:30 and out by 11am. Very satisfied with service will use them again More
by PAULMARY
Employees Worked With
Fred Boyce
August 20, 2020
Carol is always such a professional. What a pleasure to deal with her! She always makes sure that my car gets serviced in a timely manner, and that there is always a loaner available for me deal with her! She always makes sure that my car gets serviced in a timely manner, and that there is always a loaner available for me More
by SMF5903
Employees Worked With
Carol Siracuse Wilson
August 19, 2020
I recently went in for a service visit and was pleasantly surprised at the level of professionalism and communication. I will choose to go there next time I need work on my car. surprised at the level of professionalism and communication. I will choose to go there next time I need work on my car. More
by JORDAN.IRAZABAL
Employees Worked With
Fred Boyce
August 19, 2020
Jason was great and the service was fast, professional and friendly. Was able to take car with one day notice and picked up the next day. Was very happy with the support. and friendly. Was able to take car with one day notice and picked up the next day. Was very happy with the support. More
by BSIMMS6458
Employees Worked With
Jason Kuczeriawenko
