Mercedes-Benz of Wilmington

Jason is great as a service writer. Always listens to my concerns and communicates about work to be done. Always feel he is looking out for my best interests while taking care of my Benz. Highly recommend t concerns and communicates about work to be done. Always feel he is looking out for my best interests while taking care of my Benz. Highly recommend this service dept. for fair pricing. More

The staff was friendly,professional and knowledgeable. The sales representative Richard Umani was very easy to work with, I didn't feel pressured to buy a vehicle. Thank You. The sales representative Richard Umani was very easy to work with, I didn't feel pressured to buy a vehicle. Thank You. More

Was well received as a walk-in to have a headlight replaced. Was told 45 minutes and that was just about the time it took. Price was right about what I anticipated. The bonus was replacing my key fob replaced. Was told 45 minutes and that was just about the time it took. Price was right about what I anticipated. The bonus was replacing my key fob battery without asking and no charge. More

Came in without an appointment and was taken care of right away. Thank you. The problem was a battery for ancillary components of the car. right away. Thank you. The problem was a battery for ancillary components of the car. More

Tony takes extra special time when I have questions about my car If there is a problem he makes sure I get in to get service if I need a loaner while car is in for service he makes sure I get one Tony is the my car If there is a problem he makes sure I get in to get service if I need a loaner while car is in for service he makes sure I get one Tony is the first person since I have own Mercedes since 2002 to help me he is an ace More

Carol is consistently professional, knowledgeable, empathetic and kind. She works with me to find quick solutions and always keeps me in the loop on service status, empathetic and kind. She works with me to find quick solutions and always keeps me in the loop on service status, More

Anthony was helpful and got everything done in two hours including the recall that my car had. Thank you! Until after I reached home did I not realize that I had a new Steering wheel airbag(old one was the including the recall that my car had. Thank you! Until after I reached home did I not realize that I had a new Steering wheel airbag(old one was the recall) More

knew what he was talking about and he made sure all my knew what he was talking about and he made sure all my needs were met I couldn't be more happier I wouldn't recommend Honda service to all my friends knew what he was talking about and he made sure all my needs were met I couldn't be more happier I wouldn't recommend Honda service to all my friends More

Tony Salierni's Response to an Unknown Owner's Urgent Need We were in the process of moving to DE in summer 2019 from nearby PA making trips between the old and new house. Check Engine warning from my GLK! Cal We were in the process of moving to DE in summer 2019 from nearby PA making trips between the old and new house. Check Engine warning from my GLK! Called MB Wilmington for first time and Tony took my call. Told me to bring it in as soon as possible - which surprised me, but gave relief!! They replaced the thermostat as needed and returned it promptly to our new home nearby. Subsequently, Tony has provided impeccable routine service for our GLK and GLA. Everything has been perfect and I remain forever indebted to Tony More

It’s been a pleasure dealing with Mercedes Benz of Wilmington...Everyone was pleasant and helpful...Looking forward to a continued relationship Thank you Capt Bill Wilmington...Everyone was pleasant and helpful...Looking forward to a continued relationship Thank you Capt Bill More