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Mercedes-Benz of Wilmington

Wilmington, DE

3.8
1,583 Reviews

3801 Lancaster Pike

Wilmington, DE

19805

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Showing 1,583 reviews

July 22, 2012

My wife and I were treated with a level of professionalism and courtesy that are not typically found at a car dealership. There wasn't the pressure to make a purchase but more of an education More

by Jsdafowler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
EJ Willard
July 17, 2012

Michael was very knowledgeable, friendly and attentive. His follow up and follow through was great! He was able to answer all of my questions and provide effortless support. I would recommend my family More

by LinTho
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael sassoon
July 15, 2012

My wife & I went to Mercedes of Wilmington to look at alternatives to replace her Lexus IS250 AWD. We just had intentions of test driving a Certified Pre-owned & New C300 4Matic. After looking at the c More

by ajboarder
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
July 05, 2012

Sales staff made purchase experience very pleasurable. Also finance staff were helpful with payments and warranty information. I would recommend this dealer without any hesitation. More

by joekane3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
July 02, 2012

i very much think this was the best car buying experience i have had. it was not a typical back and forth experience that i was used to in the past. this was much more pleasant. would definetely recommend More

by teddy1089
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Alcodray, Dru Brahmbhatt
July 01, 2012

I just bought a one year old car from Mercedes-Benz of Wilmington. The salesman, Marlon Sutton, was very helpful and understood my time value. It took less than 2.5 hours to complete the whole deal plus a More

by reedlee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marlin Sutton
June 28, 2012

My intentions on my visit to the dealer was to just look around at different vehicles. Wasn't expecting to purchase any vehicle on my first visit. Talked to Michael Sassone about possibly upgrading. He w More

by rayford242
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
June 26, 2012

Michael Sassone was Great! He didn't try to pressure us in any way. He picked out the perfect vehicle for us. Carlos Arias set up a date to bring the vehicle in for a safety check and to replace the rear b More

by dbungy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Sassone, Carlos Arias
June 17, 2012

The Staff and sales person were all great. No one pressured me. I told them what I was looking for and they made the process easy. I would definitely recommend this Dealership to friends and family. More

by Gparis12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marlin Sutton
June 04, 2012

I recently serviced my c class at the dealership, when it was finished I had a young lady named Samira check me out. She was very kind and professional and I enjoyed the time that she spent with me while she More

by Grishasharikov
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samira