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Mercedes-Benz of Wilmington

Wilmington, DE

3.6
1,584 Reviews
This dealership has stood proud in Wilmington for over 20 years, and we love serving the wants and needs of our customers in Wilmington. The Piazza Auto Group is a family-owned business, and we do business like one. That means you get the best customer service and satisfaction with every visit to Mercedes-Benz of Wilmington. We will not rest until you are completely satisfied. There is nothing quite like a Mercedes-Benz on the road. These cars and SUVs are known for their luxury, but they also handle like a dream, and have performance that would make some racecars cry with envy. A Mercedes-Benz isn’t just a car, it’s everything that a car is meant to be, and we have an extensive inventory of new Mercedes-Benz vehicles right here in Wilmington. If you are looking for a C-Class, E-Class, GLE, GLA, GLC, or any other Mercedes-Benz, then we are ready to help. If you are looking for a pre-owned vehicle, then we can help with that too. We have a prestigious selection of pre-owned vehicles, all of which had to undergo a rigorous inspection and certification process. This means every issue is fixed and addressed before you buy. We also have a huge selection of Mercedes-Benz Certified Pre-owned vehicles to choose from. No matter what vehicle you need, you can be sure that Mercedes-Benz of Wilmington has a luxurious option for you. When you buy from Mercedes-Benz of Wilmington, we will take care of you even after the purchase. We offer roadside assistance for the life of the vehicles that we sell, and when you need service, we can pick up your vehicle and deliver it back to you with the service completed at no extra charge. Our technicians are factory trained and Mercedes-Benz certified to handle all of your automotive maintenance and service needs. We even offer free car washes to all our customers. Mercedes-Benz of Wilmington has been awarded a 2021 Dealer of the Year Award by DealerRater, a leading car dealer review and reputation management platform and company of Cars.com Inc. Dealer of the Year Award recognizes auto dealerships across the U.S. and Canada that are evaluated first-hand by shoppers and report best-in-class in customer service, quality of work, friendliness, pricing, and overall experience in their reviews.
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3801 Lancaster Pike

Wilmington, DE

19805

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Showing 1,584 reviews

May 14, 2021

I experienced such a tragedy while driving my 2019 amg43 . There was no way to accelerate the car put me in jeopardy of losing my life. Tony investigated to find the cause and kept me informed throughout th More

by CPRIDGEN007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Saienni
May 14, 2021

Buying this vehicle from 1300 miles away with the help from Geoff, Dru and Alissa was awesome. Alissa did the best work! Geoff dropped the ball after I said “ we will take it,” the Document fee was the so More

by aviationenhancements
Recommend Dealer
Yes
Employees Worked With
Dru Brahmbhatt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Geoff Townsend, Alissa Facciolo
May 14, 2021

Needed new tire and they took me right away and replaced it on the spot. The saying “You get what you pay for” is true. More

by DEMDMD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carol Siracuse Wilson
May 14, 2021

Very happy with the service provided by Carol S. Love the fact I received a courtesy car wash too. I will bring my car to MB of Wilm every time Thanks More

by IRENE.GRUGAN
Customer Service
Recommend Dealer
Yes
Employees Worked With
Carol Siracuse Wilson
May 14, 2021

I was pleased that they fit me in to care for my “check engine “ light. I was pleased that the cost was less than the estimate. I was not pleased when I picked up my vehicle after hours and it wasn’t locke More

by MIMISHIRLEYMG
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Tony Saienni, Jason Kuczeriawenko
May 14, 2021

Friendly service rep. Nice place to work on my computer in the waiting area. I like the fact that they washed my car for me too. That was a pleasant surprise More

by JOHNMODESTO
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brad Davis, Tony Saienni, Jason Kuczeriawenko, Carol Siracuse Wilson
May 14, 2021

Fast and great customer service . Yup Shelby always checks on me after I leave to ensure that I received the best customer service. I will definitely only come to this location to purchase my vehicles More

by JAQQ.JAAZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelby , Jason Kuczeriawenko
May 13, 2021

They are quick, friendly, and do excellent service. Brad is extremely helpful, patient, friendly, and goes above and beyond to make the service experience a positive one. Thank you Brad! More

by WINTERRIZOE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Davis
May 13, 2021

I always receive professional services when I have my maintenance check up done. Service department don't try to tell me work needs to be done to my vehicle that isn't necessary like most dealers do. I a More

by SHORTIE5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Kuczeriawenko
May 13, 2021

Excellent services! Little wait time. Staff was very curtious and attended to all the needs. Also, recommend future services on the vehicle. I was able to drop off the vehicle the day before which was h More

by RPETRUCCI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Kuczeriawenko
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