Back

Mercedes-Benz of Wilmington

Wilmington, DE

3.7
1,583 Reviews

3801 Lancaster Pike

Wilmington, DE

19805

Directions

By Type

Showing 1,583 reviews

May 14, 2021

I experienced such a tragedy while driving my 2019 amg43 . There was no way to accelerate the car put me in jeopardy of losing my life. Tony investigated to find the cause and kept me informed throughout th More

by CPRIDGEN007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Saienni
May 14, 2021

Very happy with the service provided by Carol S. Love the fact I received a courtesy car wash too. I will bring my car to MB of Wilm every time Thanks More

by IRENE.GRUGAN
Customer Service
Recommend Dealer
Yes
Employees Worked With
Carol Siracuse Wilson
May 14, 2021

Needed new tire and they took me right away and replaced it on the spot. The saying “You get what you pay for” is true. More

by DEMDMD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carol Siracuse Wilson
May 14, 2021

Friendly service rep. Nice place to work on my computer in the waiting area. I like the fact that they washed my car for me too. That was a pleasant surprise More

by JOHNMODESTO
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Davis, Tony Saienni, Jason Kuczeriawenko, Carol Siracuse Wilson
May 14, 2021

Buying this vehicle from 1300 miles away with the help from Geoff, Dru and Alissa was awesome. Alissa did the best work! Geoff dropped the ball after I said “ we will take it,” the Document fee was the so More

by aviationenhancements
Recommend Dealer
Yes
Employees Worked With
Dru Brahmbhatt, Geoff Townsend, Alissa Facciolo
May 13, 2021

They are quick, friendly, and do excellent service. Brad is extremely helpful, patient, friendly, and goes above and beyond to make the service experience a positive one. Thank you Brad! More

by WINTERRIZOE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Davis
May 13, 2021

I worked with SHELBY DONNELLY on the sale of 2 cars: GLC & GLA. SHELBY is not only knowledgeable but one of the nicest salesperson to work with. She cares about your needs and went out of her way to make su More

by Bev
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelby Donnelly
May 13, 2021

I arrived early and the service department took my car immediately. I was escorted to the waiting area. I also was able to speak with a sales manager about questions I had about me lease. Service was in t More

by MSALISHAWROBINSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Saienni
May 13, 2021

Excellent services! Little wait time. Staff was very curtious and attended to all the needs. Also, recommend future services on the vehicle. I was able to drop off the vehicle the day before which was h More

by RPETRUCCI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Kuczeriawenko
May 13, 2021

This service center is local and convenient. The service representative is both friendly and knowledgeable. I've always referred both family members and friends to this service center. More

by KJWAPLES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carol Siracuse Wilson
...
31
...