Mercedes-Benz of Wilmington

As always the service department was excellent. The work was completed on time, and. my Sprinter was returned to me early. Thank you all. I appreciate everyone at the dealership. was completed on time, and. my Sprinter was returned to me early. Thank you all. I appreciate everyone at the dealership. More

I like that they kept me updated on all the service my car needed .Jason friendly and gave me ideas on paying my bill to make it easier for me! car needed .Jason friendly and gave me ideas on paying my bill to make it easier for me! More

This dealership is great. We had wonderful service and they really understood our needs. Very professional and friendly as well. Our vehicle was handled in an excellent way. Thank you! Carol Siracuse- they really understood our needs. Very professional and friendly as well. Our vehicle was handled in an excellent way. Thank you! Carol Siracuse-Wilson is a very good employee and listens in an excellent way. More

Very nice service and Carol is very kind to customer. The job done is very fast and the washed very clean I will recommend to my friends job done is very fast and the washed very clean I will recommend to my friends More

The service is always great. They always return my car cleaner than when I came in. I trust that the service is always done right. Jason always treat's me like I'm special. And never request service not n cleaner than when I came in. I trust that the service is always done right. Jason always treat's me like I'm special. And never request service not needed More

I was pleased that they fit me in to care for my “check engine “ light. I was pleased that the cost was less than the estimate. I was not pleased when I picked up my vehicle after hours and it wasn’t locke engine “ light. I was pleased that the cost was less than the estimate. I was not pleased when I picked up my vehicle after hours and it wasn’t locked -perhaps the staff doesn’t know the trick to leave the keys inside but the doors locked? More

Could not ask for Better service. The GM is the best and took great care of us proving a differentiated experience. I would recommend this dealership to anyone took great care of us proving a differentiated experience. I would recommend this dealership to anyone More

Shelby!! If your going to Mercedes Wilmington in a Mustang; Shelby taking you out of it!! Fantastic experience. I recently purchased my new vehicle at Mercedes Benz of Wilmington. I went into the deal Mustang; Shelby taking you out of it!! Fantastic experience. I recently purchased my new vehicle at Mercedes Benz of Wilmington. I went into the dealership not really knowing what I wanted and was greeted by Shelby who was very nice and informative. She knows her cars! I test drove 2 non Mercedes vehicles from their pre owned selection and they were very nice but not for me. She took me around the lot and was showing me similar Mercedes SUVs in the same price range. I saw one I really liked and after a short test drive and some paperwork; that went very smoothly I drove home in a very nice GLE 350. I would recommend Shelby if you’d like to have a smooth and seamless transaction. 10/10. Thank you! More

professional polite and dedicated. Good customer service 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 More

I always receive professional services when I have my maintenance check up done. Service department don't try to tell me work needs to be done to my vehicle that isn't necessary like most dealers do. I a maintenance check up done. Service department don't try to tell me work needs to be done to my vehicle that isn't necessary like most dealers do. I appreciate their honesty. More