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Mercedes-Benz of Wilmington

Wilmington, DE

3.8
1,583 Reviews

3801 Lancaster Pike

Wilmington, DE

19805

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Showing 1,583 reviews

July 21, 2021

The service representative worked for my car was very friendly and efficient. He listed the recommendations and didn’t push me to make decisions immediately More

by Ruby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Davis, Tony Saienni, Jason Kuczeriawenko, Carol Siracuse Wilson
July 20, 2021

This dealership is unprofessional in communication and always has some type of miscommunication between departments. I’ve been a Mercedes Benz customer for years and the service doesn’t represent the bra More

by Khodge
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Andrea-transportation , Pat Oliveto, Tony Saienni
July 20, 2021

Dealership is very helpful and accommodating. I was attended immediately and did not have to wait.The staff is very friendly. Service is excellent and would recommend it to everyone. More

by NILAY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Davis
July 20, 2021

The service was great and great work, nice people, they were so helpful and amazing, thanks for everything!! I do recommend for service to this location!! More

by AYAZH1968
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Davis, Tony Saienni, Jason Kuczeriawenko, Carol Siracuse Wilson
July 20, 2021

Easy place to go, good service, no problems. Get things done on time. Enjoyed my experience. Car is running well. I do suggest making an appointment, they are a busy location. More

by Scott.boyle0731
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Davis, Tony Saienni, Jason Kuczeriawenko, Carol Siracuse Wilson
July 20, 2021

Excellent service, excellent communication, knowledgeable, and friendly. Very quick turnaround. Jason made the experience of getting a flat tire not so scary. Thank you Jason! More

by CANDICE.M.RIDGEWAY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Kuczeriawenko
July 20, 2021

Reasonable price, reliable service and easy schedule an appointment and easy to get the transportation. It will be more better if it is keep updating the status More

by Mark zhu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Kuczeriawenko
July 20, 2021

Jason did a great job of explaining everything to me. Service was completed on time as promised. Excellent customer service. I highly recommend MB of Wilmington More

by LYNN.KNAPP01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Kuczeriawenko
July 20, 2021

Employees are efficient. If I need service not under warranty I take it to a mechanic whom I trust. He's much more affordable! Such an inconvenience to be without my car again to get 2 new tires, but I' More

by ROCKET813
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gentleman who walked me to my rental car was very pleasant., Brad Davis, Carol Siracuse Wilson
July 20, 2021

Great So Far !!! Parts and Service worked Excellently together Able to Correct the problem at a reasonable price Car is running like new At the moment Thank You The cruise control is not working it worke More

by JACKMANERCHIA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Davis, Carol Siracuse Wilson
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