Mercedes-Benz of Wilsonville

Very well laid out. Simple to know where to go. Greeted immediately. Directed to service writer with not delay. Communication fast clear. Timing as promised. Very straightforward. Will be back. immediately. Directed to service writer with not delay. Communication fast clear. Timing as promised. Very straightforward. Will be back. More

Waiting for car is drudgery. All good things about dealership service have been removed. Terrible music. Noisy ice machine when sitting in waiting room - drowns out terrible music. Why can’t people si dealership service have been removed. Terrible music. Noisy ice machine when sitting in waiting room - drowns out terrible music. Why can’t people sitting at information desk pass out individual cups of coffee or individually wrapped snacks. There aren’t doing anything else there anyway but yacking to each other. More

Joe Salander was an outstanding service representative . Though the department was very busy at my appointment time he extended courteous attention to me and made me feel like I was the only customer in the Though the department was very busy at my appointment time he extended courteous attention to me and made me feel like I was the only customer in the room. He thoroughly covered all aspects of the 3 year service inspection and called on the tire expert to advise on tire replacements. After work was accomplished he explained the Bill items. When I asked about a military discount after the charges were accounted he gave me a 10% credit. As I waited outside for my vehicle he came out of the department office to assure me about the work and we talked a little baseball. Joe’s personal connection to his customers makes him an outstanding envoy for this service department. JCM More

Very pleased with the whole experience. Everyone was happy and friendly. David was great to work with and the rest of the team as well. Thank you !! happy and friendly. David was great to work with and the rest of the team as well. Thank you !! More

Excellent service! Went above and beyond to make sure I was taken care of. Gave me a ride home while my vehicle was being serviced was taken care of. Gave me a ride home while my vehicle was being serviced More

We had our car serviced at the Wilsonville branch and Joe Selander was the manager taking care of us. He was simply wonderful. Very efficient, thorough and professional. Will go there again for our nex Joe Selander was the manager taking care of us. He was simply wonderful. Very efficient, thorough and professional. Will go there again for our next service! More

I guess is bad luck for me getting this vehicle, Can’t believe it!!! Four out of three tires got flat tire with in 1 yrs. Two tires needed to be replaced and one got fixed. Call dealership and the tire believe it!!! Four out of three tires got flat tire with in 1 yrs. Two tires needed to be replaced and one got fixed. Call dealership and the tire is in stock so I don’t have to wait for it. Booked my appointment and got in right away, promised for hour and half wait. Sure it was no issue this time. More

Great service great and very appraisal trade in Gil was a pleasure to work with! Service was very professional. Happy overall experience . I will certainly recommend pleasure to work with! Service was very professional. Happy overall experience . I will certainly recommend More

Brendan was awesome! F&I not so much even when paying cash for a vehicle. The process took way to long and I didn’t feel like a valued customer by management. cash for a vehicle. The process took way to long and I didn’t feel like a valued customer by management. More

my car looks like brand new and haven’t seen it that clean in years! The people at wilsonville mercedes are the BEST !!! I can always trust I will be taken care of. clean in years! The people at wilsonville mercedes are the BEST !!! I can always trust I will be taken care of. More