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Merchant Automotive Group
Selma, AL
57 Reviews
Merchant Automotive Group in Selma, Alabama treats the needs of each individual customer with paramount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence!
Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. If you'd like to see a vehicle in person, click on one of our locations above for driving directions, or give us a call. We look forward to serving you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 57 reviews
November 14, 2023
I had the very worst service out of the Selma sales group that you could possibly have. I ended up having to go to the owner to get satisfaction. I like a Ford product, but I would never buy anything in Selm that you could possibly have. I ended up having to go to the owner to get satisfaction. I like a Ford product, but I would never buy anything in Selma again More
by bill@selmafbo.com
Verified Customer
Helpful November 10, 2023
Taylor, Dawson and Milus were awesome, I would definitely do business with them again. The process was very easy and they were very knowledgeable about everything dealing with the process!!!! do business with them again. The process was very easy and they were very knowledgeable about everything dealing with the process!!!! More
by Mrs. Tarver1
Employees Worked With
Other Employees :
Dawson Ledbetter
November 01, 2023
Nice respectful very professional knows how to communicate with people, very helpful on your needs communicate with people, very helpful on your needs More
by cleophusdixon
Employees Worked With
October 28, 2023
Excellent experience and I love my new Expedition Easy buying and financing experience. I would recommend buying and financing experience. I would recommend More
by JENZNICHOLSON
October 27, 2023
Curtis and the whole team were absolutely fantastic in handling my vehicles needs. Very swift, friendly, and professional. I’ll never go anywhere else for my vehicle needs! handling my vehicles needs. Very swift, friendly, and professional. I’ll never go anywhere else for my vehicle needs! More
by travishogan48
Employees Worked With
Other Employees :
Jones Moore, Chris Poe, Kennedy Wood, Dawson Ledbetter
October 24, 2023
Not certain which vehicle the survey is referring to. 2018 Honda Odyssey warranty battery replacement 9/13/23. 10/9/23 Ford Ranger Airbag recall. 2018 Honda Odyssey warranty battery replacement 9/13/23. 10/9/23 Ford Ranger Airbag recall. More
by ncbsexton
October 24, 2023
Did not compete work timely. The cost exceeded the expected price by 1 thousand dollars. The cost exceeded the expected price by 1 thousand dollars. More
by andrewswoodworking2
Employees Worked With
October 24, 2023
Today I attempted to buy a Ford Bronco from these people and aside from my salesperson (Jones) this was the most pitiful experience in car buying in have ever had. I know the vehicle is popular but they wou and aside from my salesperson (Jones) this was the most pitiful experience in car buying in have ever had. I know the vehicle is popular but they would not even come close to accepting my offer for MSRP. I was told that if I wanted the vehicle i would have to finance it through them which I do not need to do and I COULDNT EVEN GET A RATE OR HOW MUCH IT WOULD EVENTUALLY COST ME UNLESS I FILLED OUT A CREDIT APP!!! So, I my credit takes a ding in order for me to pay somewhere ABOVE MSRP?? I feel for the employees there who depend on sales commissions when they are restricted from selling cars at retail. The only reason I give them 2 stars is because they have great people like Jones there… More
by mnt39701
October 18, 2023
Great experience. Worked hard to get my needs met and reduce the time in the dealership as I had traveled a good distance to buy a vehicle. I would recommend them to a Worked hard to get my needs met and reduce the time in the dealership as I had traveled a good distance to buy a vehicle. I would recommend them to anyone. More
by Luke
