Merchants Auto

Outstanding service for first-time buyer! As a first-time buyer, I was a bit apprehensive about the experience of purchasing a pre-owned vehicle. Pushy salespeople, high interest rates, and h As a first-time buyer, I was a bit apprehensive about the experience of purchasing a pre-owned vehicle. Pushy salespeople, high interest rates, and hidden vehicle defects were typical cliches that contributed to my misgivings... Chris Kordas met me at the door and was immediately interested in the brass tacks of my situation. I explained my current vehicle scenario, my circumstances involving credit, and my anxiety concerning the process. I admitted up front that I was just stopping by to explore my options. Chris, an Air Force veteran with a dynamite personality, could not have made the experience easier or more pleasurable. Consistently sympathetic to my concerns, he spoke in clear, no nonsense terms about the options available to me. To my surprise, Merchants Auto had a myriad of excellent deals at my disposal! Chris and his associates quickly ran my numbers and made the necessary inquiries. Within minutes I was approved with an exceptional rate, and outfitted with a low-mileage, pristine vehicle that perfectly suited my needs! Not only that, but Chris reached out to an associate who secured me comprehensive insurance coverage at nearly half the rate I was currently paying for mere liability coverage! This attention to detail and customer service completely debunked my prior misconceptions of the pre-owned buying experience. I could not be happier with my experience from Chris Kordas and Merchants Auto. I was treated with respect and dignity every step of the way, and never once did I feel pressured or apprehensive about the experience. I have been afforded a much needed opportunity to build my credit at a very reasonable rate and monthly payment. Chris took the time to explain to me the numerous benefits offered to Merchants customers, including their impressive service department. I am confident that Chris will be ready and willing to help with any issues and concerns I may have in the future. Chris Kordas comes with my highest recommendation. Outgoing and knowledgeable, it was obvious the genuine satisfaction he received not merely from making a sale, but from knowing that he enabled me to improve my quality of life and feel confident in my investment. It is rare in this day and age to find such exceptional customer service and extended commitment to a relationship between dealer and consumer. Bravo to Chris Kordas and Merchants Auto! More

Andre was great I came in, was greeted at the door. Talked over the process of buying. Pick out a car, did a walk around and test drive. Andre was well informed and g I came in, was greeted at the door. Talked over the process of buying. Pick out a car, did a walk around and test drive. Andre was well informed and great to work with. 100% happy More

Excellent service Chris Kordas made our buying a smooth transaction. He was upfront with us. He treated us with respect. We will return in the future. We would highly r Chris Kordas made our buying a smooth transaction. He was upfront with us. He treated us with respect. We will return in the future. We would highly recommend Chris. More

AWESOME SERVICE THE PROCESS OF GETTING A LOAN AND THE RIGHT CAR WAS MUCH EASIER THAN I EXPECTED. PETER PHANEUF WAS WONDERFUL, HE LISTENED TO ME, AND GOT ME IN THE CAR THE PROCESS OF GETTING A LOAN AND THE RIGHT CAR WAS MUCH EASIER THAN I EXPECTED. PETER PHANEUF WAS WONDERFUL, HE LISTENED TO ME, AND GOT ME IN THE CAR I WANTED. WILL NEVER BUY FROM ANYONE ELSE !!!! MERCHANTS AUTOS IS WICKED AWESOME!! More

I'm impressed and satisfied. Ryan Gendron helped me. It was an amazing experience! I was in and out in less than 3 hours. The process was smooth and seamless. I highly recomme Ryan Gendron helped me. It was an amazing experience! I was in and out in less than 3 hours. The process was smooth and seamless. I highly recommend Merchants Automotive. More

Immediately comfortable and quick easy purchase My husband and I went in to Merchants to buy a used car and couldn't have asked for a better experience. Ryan was totally honest with us right from t My husband and I went in to Merchants to buy a used car and couldn't have asked for a better experience. Ryan was totally honest with us right from the start and I totally appreciated that because I was honestly scared that they couldn't work with us. Ryan immediately put our minds at ease and explained everything to us. He showed us one car and I immediately fell in love. Ryan even helped us get a car that I didn't think I could afford with my credit history right now. We are thrilled with our purchase. We dealt with Gordon from finance and he gave us so many great tips to help us improve our credit scores and helped us get the right coverage for our new car. I honestly wish we had gone to Merchants to begin with when we were looking for a new car. I highly recommend this dealership to anyone looking for a great used car. More

Love my ride Andre made car shopping stress free Merchants Autos people work as a team to make the experience great the selection was wide and we enjoyed being abl Andre made car shopping stress free Merchants Autos people work as a team to make the experience great the selection was wide and we enjoyed being able to freely test drive as many cars as we needed to More

Completely easing, I was very stressed and not looking forward to buying a car I absolutely hate the process. But Merchants put me at ease right away. Help me get what I I was very stressed and not looking forward to buying a car I absolutely hate the process. But Merchants put me at ease right away. Help me get what I needed. And we're all very nice and no one looked down or acted better then me. I will go back. More

Excellent Service I went here in search of my first car, and not only did they have a great selection of vehicles to choose from, but the customer service was great as I went here in search of my first car, and not only did they have a great selection of vehicles to choose from, but the customer service was great as well! First car buying can be stressful but Harold Davis was very helpful and made the process easy! He helped me from start to finish from selecting the car to driving off the lot, he answered all of our questions fully and is very knowledgeable about his job! Helped me get the best insurance deal and financing deal! Steve Coimbria was another great help in financing, ensuring that I was getting a good deal and made a payment plan that was fitting for me! I would recommend this place as everyone was a great help and made my car purchasing a breeze! I will definitely be returning when the time comes for a trade in! More

Smooth easy purchasing Like my purchase with Rod, I'll keep it quick and simple. I went to Merchants looking for a sedan, and came away with a 13' Kia Rio. I'm very impresse Like my purchase with Rod, I'll keep it quick and simple. I went to Merchants looking for a sedan, and came away with a 13' Kia Rio. I'm very impressed with the amount of professionalism and friendliness from Rod. I did not feel pressured nor hassled. I will definitely recommend to friends and family. Thank you! More