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Merchants Auto

Hooksett, NH

4.5
2,063 Reviews
Merchants Auto is the largest pre-owned dealership in New Hampshire! Being part of Merchants Fleet, one of the largest fleet leasing companies in the US, we have access to nearly 150k vehicles previously owned by Merchants Fleet. We know the full maintenance history from day one, many of the vehicles are less than 3 years old and have fewer than 60k miles. Low prices, an in-house finance company, a full lot of inventory, paired with our 7-day moneyback guarantee allows us to provide you with a full spectrum, hassle free shopping experience.
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1278 Hooksett Rd

Hooksett, NH

03106

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Showing 2,063 reviews

January 12, 2016

So easy to buy a car and friendly service I'm giving this review of the easy of buying a car at merchants and sales help. Dan Adams was great to work with on my perchance of my dodge caravan h More

by John 032
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Adams
Jan 12, 2016 -

Merchants Auto responded

"So easy to buy a car and friendly service" On behalf of Dan Adams and all of the merchants auto team thank you and congratulations . Scott Rienert

January 12, 2016

purchase I walked in the door and was immediately taken care of by Joe Hodgson and I was test driving in no time and purchased a 2014 Jeep Compass More

by hippo
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Hodgson, Timothy Randlett
Jan 12, 2016 -

Merchants Auto responded

thank you for sharing and congratulations. please let us know if you have any questions or concerns . Scott Rienert Internet Manager 1-800-288-6999

January 11, 2016

No pressure , great effort made to get us a great deal. We went in with pre-approved financing , Mark Chartrand worked to get us abetter rate at a local bank. The selection of cars was great, we got just wh More

by jsig
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Chartrand
Jan 12, 2016 -

Merchants Auto responded

Thank you for sharing your experience with us we strive for high customer satisfaction and not everyone take the time like you did . We appreciate you remember free car washes as soon as we open the new car wash. Make it a great day, Scott RIenert Internet Manager

January 10, 2016

A great experience!! I previously had wrote an awful review on here but I have deleted it, I even triple checked to make sure it is gone. The service my husband and I rece More

by sbarilone
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marcus Luce
Jan 12, 2016 -

Merchants Auto responded

Thank you for sharing your experience and giving us the opportunity to make a bad situation good. " I previously had wrote an awful review on here but I have deleted it, I even triple checked to make sure it is gone. The service my husband and I received this weekend from Marcus, GM was a complete turnaround and has changed our view of this dealership. " We appreciate you, Scott Rienert Internet Manager

January 09, 2016

Fantastic Buying Experience This was our family's 3rd vehicle purchase from Merchants in the past 9 months. We didn't even think of another dealer when it was time for this vehic More

by 3carfamily
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Chartrand
Jan 09, 2016 -

Merchants Auto responded

"Fantastic Buying Experience" Thank you for your continued patronage . We appreciate your business and you and your family. Scott Rienert Internet Manager

January 07, 2016

Second purchase from Merchants Auto This is our second purchase from Merchants Auto. We had the pleasure of dealing with Zachary Mangold and would recommend him to everyone looking for a More

by Bob&Jane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gordon Lewis, Zach Mangold
Jan 08, 2016 -

Merchants Auto responded

thank you fro sharing and remember you have free car washes ,1 free inspection a year for as long as you own the car , and your first oil change is on us. Enjoy and congratulations Scott Rienert Internet Manager

January 06, 2016

BEST CAR BUYING EXPERIENCE I HAVE EVER HAD A big thank you to MIKE AMBURG and Merchants for making this the best and easiest car buying experience of my life. Mike was so helpful, even with les More

by patrickdonnasinclair
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Amburg
Jan 08, 2016 -

Merchants Auto responded

"BEST CAR BUYING EXPERIENCE I HAVE EVER HAD" what an incredible statement. Thank you for sharing with us we appreciate you. Please call us if you have any further questions. Scott Rienert Internet Manager

January 05, 2016

Merchants Auto Experience Recently, I had the opportunity to go car shopping, after looking at several used car dealerships, I came upon Merchants. I was immediately welcomed b More

by jwsounds78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rodney Matthews , Rodney Mathews
Jan 08, 2016 -

Merchants Auto responded

"My overall experience with Rodney was truly smooth, no pressuring and negotiable" Thank you sharing your experience with us we appreciate you . Scott Rienert Internet Manager

January 04, 2016

Loaded x3 experience Rodney recently sold me my x3. It was my first time at merchants, however it was an extremely pleasurable experience. Rodney was not pushy nor haggled More

by Bmwlvr86
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rodney Matthews , Rodney Mathews
Jan 08, 2016 -

Merchants Auto responded

" It was my first time at merchants, however it was an extremely pleasurable experience. Rodney was not pushy nor haggled me about buying a car, however he openly provided me with answers and advice to my questions" Thank you for sharing your experience with us . We appreciate you and hope enjoy your x3. Remember free car washes ,1 free inspection each year and your first oil change is free. Scott Rienert Internet Manager

December 18, 2015

No pressure,intelligent,informative and friendly experience. I heard about merchants through my brother-in-law Leo, who lives in New Hampshire. I went online and looked at all the vehicles I was interested in. More

by Mit
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim in finance, Dan Adams
Dec 23, 2015 -

Merchants Auto responded

" Even the website is set up very well. Dan Adams is an awesome salesman " I coudnt agree with you more Dan is a great salesman. Scott Rienert Internet Manager 1-800-288-6999

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