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Merchants Auto

Hooksett, NH

4.5
2,066 Reviews
Merchants Auto is the largest pre-owned dealership in New Hampshire! Being part of Merchants Fleet, one of the largest fleet leasing companies in the US, we have access to nearly 150k vehicles previously owned by Merchants Fleet. We know the full maintenance history from day one, many of the vehicles are less than 3 years old and have fewer than 60k miles. Low prices, an in-house finance company, a full lot of inventory, paired with our 7-day moneyback guarantee allows us to provide you with a full spectrum, hassle free shopping experience.
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1278 Hooksett Rd

Hooksett, NH

03106

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Showing 2,066 reviews

October 29, 2014

I used to hate buying a car, not anymore. This was the very best car buying experience. I recommend them highly. Rudy is very respectful and easy to work with. I love my 2013 Chevy Impala More

by lindamneville
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Marcus Luce, Rudy Makara
Nov 04, 2014 -

Merchants Auto responded

I used ti hate buying a car !!! Then all we can say is mission accomplished because that is our goal at merchants auto Making your experience one that you can remember as enjoyable. On behalf of Rudy and all of us at merchants auto. congratulations. Scott Rienert Internet Manager 1-800-288-6999

October 29, 2014

Very helpful!!! The guys were great! They were patient has I came in a couple of times to pick a car! The worked to get me the best rate possible and eased my fears a More

by Sbcoup
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Marcus Luce, Steve Coimbria
Nov 04, 2014 -

Merchants Auto responded

Top Notch ! thank you so much for the review and the compliment. We practice hard to make sure everyone's experience is excellent whether you do or don't buy a car from us. On behalf Peter Marcus and Steve we appreciate you and your business. Scott Rienert Internet Manager 1-800-288-6999

October 27, 2014

Our Dream Came True Andre was absolutely an amazing person to work with, we are SO thankful !!!!!! we never thought we could ever get such a beautiful, nice, safe car. we More

by weiss4lyf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Coimbria, Andre Liqui, Jim Marsh
Nov 04, 2014 -

Merchants Auto responded

The words absolutely amazing make me very proud of Andre and his professionalism. We strive to make everyone who comes to our dealership have an amazing experience. Scott A Rienert Internet Manager 1-800-288-6999

October 24, 2014

Good Buying Experience My wife and I purchased a Toyota Highlander from Merchants Auto Group and Jim Smith was our sales person. We do not enjoy buying a car! However, Jim u More

by ben.mellish.12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Smith
Nov 04, 2014 -

Merchants Auto responded

Thank you for writing this review for Jim .I Really appreciate your honesty about not liking buying a car. We Do practice at merchants auto making sure the customers experience whether they do or do not buy from us we want them to say the experience was excellent. From all of us at Merchants auto we appreciate you and your business . Scott Rienert Internet Manager 1-800-288-6999

October 22, 2014

Good experience Mike was really nice, attentive and I felt like he listened to my concerns. I would recommend you see Mike if you're looking to purchase a car. More

by karenh16
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Coimbria, Mike Amburg
Oct 24, 2014 -

Merchants Auto responded

Thank you for taking your time to rate us on dealerrater. We appreciate you and the fact you chose to to business with New Hampshires number 1 pre-owned dealer. call if you have any questions regarding anything. Scott RIenert Internet Manager 1-800-288-6999

October 21, 2014

ryan spada did a great job I had gone in the week prior to getting my vehicle and started looking with ryan grendon then came back and spoke with ryan spada and he didnt hestita More

by mikayla.radcliff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Gendron, Ryan Spada
Oct 24, 2014 -

Merchants Auto responded

Thank you for taking your time to do this review . Ryan Spada and Ryan Gendron are assets to Merchants Auto. Their professionalism is something their clients refer to frequently in there compliments. On behalf of all of us and especially Ryan and Ryan congratulations and enjoy your car. Scott Rienert Internet Sales MAnager 1-800-288-6999

October 21, 2014

Great experience Really enjoyed my experience with Merchants. They were fast, efficient and professional. I was short on time and Ryan moved things along as quick as More

by bott
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Coimbria, Ryan Spada
Oct 24, 2014 -

Merchants Auto responded

Fast ,efficient professional... words we love to hear. Buying a car at Merchants auto is suppose to be a great experience and based on what you wrote it was. Congratulations from all of us especially Ryan and Steve. Scott Rienert Internet Sales Manager 1-800-288-6999

October 21, 2014

Fantastic Experience! Was in need of a new car I walked and from the time i walked in to the time i left everyone involved went above and beyond to make sure that I got wha More

by amanda.laferriere
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gordon Lewis
Oct 24, 2014 -

Merchants Auto responded

When i hear the words above and beyond and smooth buying experience i know that's why we are voted number 1 year after year . Dealerrater even named us pre-owned dealer of the year. Thank you you for taking your time to write this review. Scott Rienert Internet Manager 1-800-288-6999

October 20, 2014

Straight forward This was my first experience with Merchants Auto. Right from the first phone call to signing the finance contract all the people I worked with were f More

by Kerri Guilmain
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Coimbria, Mike Amburg, Scott Rienert
Oct 24, 2014 -

Merchants Auto responded

A seamless experience is what we want to have for our clients. and i'm so glad you had fun. Please call us anytime if you have a question. Mike amburg is a true asset to our company and he is one of the reasons we are number 1 year after year Scott Rienert Internet manager 1-800-288-6999

October 20, 2014

Great Dealership Went above and beyond to make sure that I got what I deserved. No hassle and made sure that I walked out happy. I would recommend this dealership to a More

by drizzzyy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Spada
Oct 24, 2014 -

Merchants Auto responded

Above and beyond is what we expect from all of our employees. That is why year after year we are voted number one pre-owned dealer year after year. Thank you for taking your time to write this review. We appreciate you and look forward to serving you in our service center in the future. Scott Rienert Internet Manager 1-800-288-6999

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