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Merchants Auto

Hooksett, NH

4.5
1,960 Reviews
Merchants Auto is the largest pre-owned dealership in New Hampshire! Being part of Merchants Fleet, one of the largest fleet leasing companies in the US, we have access to nearly 150k vehicles previously owned by Merchants Fleet. We know the full maintenance history from day one, many of the vehicles are less than 3 years old and have fewer than 60k miles. Low prices, an in-house finance company, a full lot of inventory, paired with our 7-day moneyback guarantee allows us to provide you with a full spectrum, hassle free shopping experience.
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1278 Hooksett Rd

Hooksett, NH

03106

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Showing 1,960 reviews

January 03, 2013

Scott was very helpful with selecting a new car. I chose Merchants because Alan and his staff were always good customers to my store in Hooksett. Scott helped me with chosing options that were right for me More

by elagra25
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Rienert
Jan 23, 2013 -

Merchants Auto responded

Thank you for sharing your story about Scott! We're glad to hear that he has upheld our reputation of quality customer service and made your car shopping experience simple. We hope you're enjoying your new vehicle, and be sure to let us know if there's anything else we can do for you. Also, if you're not already a fan, check us out on Facebook and Twitter. Sincerely, Adam Secore - General Manager (877) 228-9281 adamsecore@merchantsauto.com

January 02, 2013

The salesperson was wonderful. I didn't feel any pressure. He listened to what I was looking for, what I wanted to pay and found exactly what I wanted. We are very pleased with the vehicle. We de More

by cluelessonceagain
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rudy Makara, Rudy Makara
Jan 23, 2013 -

Merchants Auto responded

We appreciate you taking the time to review your experience at our dealership. It is our goal to match all of our customers with a vehicle that's right for their lifestyle. We're glad to hear Rudy worked hard for you and made you feel comfortable with your purchase. Enjoy your new vehicle, and we look forward to doing business with you in the future. Be sure to check us out on Facebook and Twitter for specials and promotions. Sincerely, Adam Secore - General Manager (877) 228-9281 adamsecore@merchantsauto.com

January 01, 2013

The sales consultant was very friendly and we felt no pressure to either buy a car that was beyond our budget, nor buy a vehicle we really did not want. The experience left us feeling very good and we in More

by Amy Fessenden
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Interrante
Jan 23, 2013 -

Merchants Auto responded

Thanks for writing this great review, Amy! Our staff takes pride in the high level of service we are able to give our customers. It is important to us that we help our guests find the right vehicle at the right price, and Rich would be glad to know that you were pleased with his service. Thank you for your recommendation, and please don't hesitate to let us know if there's anything else we can do for you. Look us up on Facebook and Twitter to stay in the loop with Merchants Automotive! Sincerely, Adam Secore - General Manager (877) 228-9281 adamsecore@merchantsauto.com

December 26, 2012

Got me approved with no trade in and $1000 cash on a $10,000 vehicle. Went the xtra mile to get deal done thanks guys. More

by DGB1
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rudy M. /Scott Rienrt, Rudy Makara, Scott Rienert
Jan 23, 2013 -

Merchants Auto responded

Thank you for this great feedback! We love to hear from our satisfied customers, and we're glad to know we got you a great deal on your new vehicle. We hope we have earned your future business, and be sure to let us know if there's any way we may further assist you. Don't forget to look us up on Facebook and Twitter for exclusive deals and promotions! Sincerely, Adam Secore - General Manager (877) 228-9281 adamsecore@merchantsauto.com

December 24, 2012

Scott was awesome, He did everything in his power to please us. We were shown 3 different vehicles before we could make up our mind. He was patient & understanding. I have already recommended him to a f More

by oklahoma44
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Rienert
Jan 23, 2013 -

Merchants Auto responded

Congratulations on your new vehicle! Scott is a model employee, and we're glad he made your car shopping experience so positive. Sometimes it takes a while to find the right vehicle, and we're happy to know Scott guided you to the perfect one. We appreciate your recommendation, and be sure to let us know if there's anything else we can do for you. For exclusive deals and updates from us the dealership, check us out on Facebook and Twitter. Sincerely, Adam Secore - General Manager (877) 228-9281 adamsecore@merchantsauto.com

December 19, 2012

The experierence was overall pretty good. Only had 1 issue but i'm told they will take care of it by Scott. I recommend them to everyone i think they sell quality used cars. I would buy from them again. More

by steviemoose
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Rienert
December 18, 2012

My Family and I have bought cars from Scott Rienert for over 20 years, both new and used! Recommend him to everyone I know- excellant!!!!!! He is always polite and friendly, very knowledgable and helpful. More

by JenniferRienert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Rienert, Scott Rienert
Jan 24, 2013 -

Merchants Auto responded

Thank you Jennifer for this five star review. Scott and the rest of our staff appreciate having such loyal customers. We do our best to give you friendly and professional service each and every time. Feel free to follow us on Facebook and Twitter. Sincerely, Adam Secore - General Manager (877) 228-9281 adamsecore@merchantsauto.com

December 18, 2012

Overall experience was excellent... They were able to place me in a chosen truck the same day. There were a couple of issues I found with the vehicle after delivery and Scott took care of them right away More

by sdirksen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Rienert
Jan 24, 2013 -

Merchants Auto responded

Congratulations on purchasing your used truck. Merchants Automotive Group is here to take care of every detail, so you can have a stress free experience. Scott and the staff thank you for this positive review. Visit us on Facebook and Twitter for specials and promotions. Sincerely, Adam Secore - General Manager (877) 228-9281 adamsecore@merchantsauto.com

December 18, 2012

Merchants helped us get out of of a bad deal into a great deal and a better car. I will there again in the future-thank you! More

by tgromko
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Scott Rienert
Jan 23, 2013 -

Merchants Auto responded

Thank you for this great review! We're pleased to know we were able to help you out of a tough situation. Honest sales practices are the cornerstone of our business, so you can rest easy in putting your trust in us for your future automotive needs. We look forward to helping you with your next car purchase, and if you need anything in the meantime feel free to give us a call. For access to awesome promotions and specials, look us up on Facebook and Twitter. Sincerely, Adam Secore - General Manager (877) 228-9281 adamsecore@merchantsauto.com

December 18, 2012

Scott was very patient with us in purchasing a vehicle Scott was very patient with us in purchasing a vehicle and he did a great job identifying one to meet our needs and budget. Even though More

by rmarcoux
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Rienert
Jan 23, 2013 -

Merchants Auto responded

Thank you for sharing this feedback with us. We're thrilled to know that Scott put you into a great vehicle that fit your budget. We're willing to do whatever it takes to make our customers happy, and we're glad to know that all other issues were resolved. Don't hesitate to let us know if there's anything else we can do for you. We hope to have earned your future business, and enjoy your new car! For specials and promotions from the dealership, check us out on Facebook and Twitter. Sincerely, Adam Secore - General Manager (877) 228-9281 adamsecore@merchantsauto.com

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