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Merchants Auto
Hooksett, NH
2,066 Reviews
Merchants Auto is the largest pre-owned dealership in New Hampshire! Being part of Merchants Fleet, one of the largest fleet leasing companies in the US, we have access to nearly 150k vehicles previously owned by Merchants Fleet. We know the full maintenance history from day one, many of the vehicles are less than 3 years old and have fewer than 60k miles. Low prices, an in-house finance company, a full lot of inventory, paired with our 7-day moneyback guarantee allows us to provide you with a full spectrum, hassle free shopping experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 10:00 AM - 4:00 AM
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 2,066 reviews
September 09, 2018
Easy Breezy! Most people would not want to spend a Sunday afternoon at a car dealership with a 6 year old, but Merchants Auto made it easy breezy for me! Purchased Most people would not want to spend a Sunday afternoon at a car dealership with a 6 year old, but Merchants Auto made it easy breezy for me! Purchased a used car in 2 hours and my 6 year old asked if he could come back again! The fish tank, the Pats game, popcorn and the toy area really did the trick! Thank-you! More
by Bootsy
Employees Worked With
Michael Galer
September 09, 2018
Car purchase Such a great experience! Rodney is extremely helpful and knowledgeable. I appreciate how easy this process was from start to finish. I will defini Such a great experience! Rodney is extremely helpful and knowledgeable. I appreciate how easy this process was from start to finish. I will definitely recommend Rodneu and Merchants Auto. More
by KXGOLDI
Employees Worked With
Rodney Mathews
September 05, 2018
Excellent. We definitely needed to replace our old junk box, but seriously weren't very optimistic about our ability to purchase a new (to us) vehicle. At lea We definitely needed to replace our old junk box, but seriously weren't very optimistic about our ability to purchase a new (to us) vehicle. At least until we received a recommendation for Merchant's. Prior to our initial visit ,we contacted Sales Rep Rodney Mathews. He was of great assistance in choosing our newer vehicle and practically a miracle worker in helping us get financed. We are currently enjoying our new car yet are still in a bit of shock at this reality (in a very GOOD way)! Should anyone find themselves needing or wanting to purchase a car or truck, Rodney at Merchant's is the only recommendation I would offer them. Hands down, Rodney Mathews is a Consummate Professional! What are you waiting for? Give him a call! 👍👍 More
by Ellen
Employees Worked With
Rodney Mathews
September 05, 2018
It was relaxing and enjoyable Merchants was the MOST relaxing and no hassle service I've seen. It was actually an enjoyable experience. Do not change anything.. Keep up the excell Merchants was the MOST relaxing and no hassle service I've seen. It was actually an enjoyable experience. Do not change anything.. Keep up the excellent work. More
by Genco35
Employees Worked With
Steve Coimbria, Scott Rienert, Joe Hodgson
September 05, 2018
New car They were all very helpful and friendly from the manager to the sales person. We went in for one vehicle and ended up leaving with two. They were all very helpful and friendly from the manager to the sales person. We went in for one vehicle and ended up leaving with two. More
by Pamela
Employees Worked With
Joe Hodgson
September 04, 2018
Merchants rocks We found the car we wanted online. We were pre approved and had the appointment setup. From the time we walked in Mike G. Had us in and out in less We found the car we wanted online. We were pre approved and had the appointment setup. From the time we walked in Mike G. Had us in and out in less than 2 hours with OUR NEW Civic. Thank so very Mich for everything! More
by With3172
Employees Worked With
Steve Coimbria, Scott Rienert, Michael Galer
September 02, 2018
Awesome experience!! Joe H was extremely pleasant personable and a pleasure to deal with. He took very good care of me and got me a great loan on an amazing car! Walked me Joe H was extremely pleasant personable and a pleasure to deal with. He took very good care of me and got me a great loan on an amazing car! Walked me through every step and answered all my questions, even some I didn't know I had! Overall a great experience!!! More
by LindaB
Employees Worked With
Joe Hodgson
August 31, 2018
Great service Affordable cars and the service is great! Not too long of a wait either. Lots of cars to chose from. It has a friendly environment. Affordable cars and the service is great! Not too long of a wait either. Lots of cars to chose from. It has a friendly environment. More
by Foust8420
Employees Worked With
Eleni Samaras
August 31, 2018
Great experience So happy with my new purchase. The vehicle is perfect, the salesperson Eleni, was professional and not your typical pushy salesperson. She made the ca So happy with my new purchase. The vehicle is perfect, the salesperson Eleni, was professional and not your typical pushy salesperson. She made the car buying process very easy, quick and knows her vehicles well. Will be a returning customer in the future. More
by Legend24
Employees Worked With
Eleni Samaras
August 30, 2018
Fantastic! Lisa and Marcus worked very hard together to get me into the perfect vehicle for myself and my girls. They treated me as if we had been friends for ye Lisa and Marcus worked very hard together to get me into the perfect vehicle for myself and my girls. They treated me as if we had been friends for years . They are an amazing team! Lisa smiled throughout our whole visit and hugged me at the end! I have never had such a great experience purchasing a vehicle. More
by Campbell 523
