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Metro Ford
Schenectady, NY
Metro Ford of Schenectady, located at 3601 State Street, has been a dealership for the Capital Region for over 37 years. While we have changed with the times by updating the look and feel of our dealership, what remains the same, from service to sales, is knowledgeable and friendly staff, who in many cases have been with us for 20+ years.
The Experience You’ve Been Looking For
We are the experience you’ve been looking for. Our customer service will be exceptional – from the time you are greeted, to the time you drive away. We go out of our way to hire talented people who know how to create a great atmosphere. Some of our service and sales people have 35-40 years of dealership experience under their belts, and they offer the guidance we need to make your visit positive.
A Family-Like Atmosphere
We are a family-owned and operated business with fathers, sons, daughters and cousins active in the daily operations. We know our customers, most by name, and our customers know us. We know our vehicles too. The collective knowledge, or Fusion if you will, of our sales and service staff, will have you on the road in the right Ford for your lifestyle and your budget.
We’re The Fastest Growing Facility in the Area
Metro Ford of Schenectady is the fastest growing facility in the area with the largest Ford inventory. You can count on us to have the best selection of vehicles, both new and used, to choose from. But you can also count on us to provide that something extra that brings you back to an era long past, an old-school feel, in the newest facility in the area with the latest technology, state of the art service, new showroom, pull-in service and customer lounge area.
Embracing Vehicle and Customer Care Innovation
We also have a state of the art service area for parts and service as well as a collision center, to ensure that your vehicle is running smoothly. We are proud to be launching a technology center, to be located near the customer lounge, to ensure that our customers are getting the most out of the available technology in their vehicles. Our technology experts will walk you through key features so that you understand how to connect your phone, use apps and navigation, pre-set your favorite radio stations, and more.
How We Help Our Friends and Neighbors
Metro Ford of Schenectady believes in the importance of giving back to the community. That’s why we support a variety of community organizations from little league to churches and schools. Ford Motor Company also offers military and student discounts
Stop In and Say Hi
See for yourself why Metro Ford of Schenectady is the Experience You’ve Been Looking For. And be sure and have a cup of coffee in the customer lounge while you are in, Bill says it’s AWESOME.
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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
A dealership's rating is calculated by averaging scores from reviews received in the past 24 months
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
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Showing 1,879 reviews
March 07, 2021
"Very courteous and professional employees, from the..."
- MMAINE89
Verified CustomerVery courteous and professional employees, from the internet staff, the sales staff, and the finance staff. Even the owner/ president came in and shaked my hand and thanked me for my buisness. Great experience will recommend them to all.
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Helpful March 06, 2021
"This is my second purchase with Bill Hearley. Can never..."
- ChrisThis is my second purchase with Bill Hearley. Can never go wrong with him. I previously had an EcoSport & knew my choice this time would be the same. Prompt courteous service from everyone I had contact with.
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March 06, 2021
"Were helpful and didn't pressure you into buying..."
- hburch1971Were helpful and didn't pressure you into buying something. Everyone was pleasant. Took care of all problems and helped with financing. When went to pick it up there was a big chip in windshield and it is being taken care of.
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Bob Ruzzo
March 05, 2021
"Great service & staff. Called and was paired up with a..."
- KDAMITAGreat service & staff. Called and was paired up with a wonderful sales associate and she met every need I specified that I wanted in a vehicle.
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March 04, 2021
"Nice people that take good care of their customers. I was..."
- JVRYAN005Nice people that take good care of their customers. I was in for a service issue with my F150. Did a great job and made for a great experience.
Read MoreMarch 04, 2021
"Enjoyed the experience friendly professional staff...."
- Gkelly1568Enjoyed the experience friendly professional staff. Excellent workmanship. Will definitely recommend was able to get my car in a timely manner and the also accommodated me by offering shuttle to my home and back to the dealership
Read MoreMarch 04, 2021
"My insurance company was difficult, but Cary made sure it..."
- D.WileyMy insurance company was difficult, but Cary made sure it was fixed correctly... finally, after 3-2hr round trips there. Thanks so much for your help with my orange Jeep Renegade!
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March 03, 2021
"Darlene and JT were fantastic. Darlene was willing to..."
- izzy7476Darlene and JT were fantastic. Darlene was willing to break out the tape measure to show how to make my kayaks fit and JT got us a great interest rate and extras. I felt like these two really went above and beyond. I would highly recommend them.
Read MoreMarch 03, 2021
"Excellent dealership and personnel. Since 2017 when I..."
- DIANEExcellent dealership and personnel. Since 2017 when I first leased the car and now I am buying it outright. I am very pleased with sales and service.
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March 03, 2021
"It was a great experience buying a vehicle from Metro..."
- elizabethsotoIt was a great experience buying a vehicle from Metro Ford, staff was very professional & accommodating. I will recommend all my friends, & they have a purchaser from me for life. I can't say enough good things about this dearlership
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