Metro Ford
Schenectady, NY
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
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Showing 4,787 reviews
Troy H always takes good care of my cars and sees to it that they are returned in clean condition, very important to me. The services performed are done with care. The technicians do nice work. that they are returned in clean condition, very important to me. The services performed are done with care. The technicians do nice work. More
Waiting area was very neat and clean. Employees were very friendly. Glad that service has a drive in policy as it was pouring out. Employees were very friendly. Glad that service has a drive in policy as it was pouring out. More
Pleasure to deal with all around, exceptional service. Very seamless process that didn't really affect my day to day life at all which is very good being a business owner. Thank you Nicole and Metro Ford! Very seamless process that didn't really affect my day to day life at all which is very good being a business owner. Thank you Nicole and Metro Ford!!! More
Troy got me in in a reasonable time with my crazy schedule, dropped it off, taken in quickly, went to work and next morning (thankfully) was ready to be picked up. schedule, dropped it off, taken in quickly, went to work and next morning (thankfully) was ready to be picked up. More
We were quoted 300$ for a new key and programming. The cost was almost 450$ that is extremely poor IMO. The techs who checked us in and worked on the car were great The cost was almost 450$ that is extremely poor IMO. The techs who checked us in and worked on the car were great More
I already explained this in a survey. I had car looked at. Needed to order a part. Month later I called to see if it was in. Service said they had no record but I should just wait for a c I had car looked at. Needed to order a part. Month later I called to see if it was in. Service said they had no record but I should just wait for a call. I didn't think that seemed right so asked for a supervisor. In fact my part WAS in but nobody called. Made an appt. Brought my vehicle in on time first thing in the am. End of day no call so I called and was told it wasn't done. Said I needed my vehicle by noon next day. I was asked if I planned to wait for the car (it was NOT major) so never thought it would take 2 day! If so I should've been notified. Next day I called 2 times and both times told they don't know the status. Finally came around 1pm because I needed my vehicle. Was told it was 'done' but no paperwork was complete and the mechanic was not able to speak to me. I never received paperwork and have no idea if the part was actually ever installed or not. Odd experience and my service advisor was very abrupt and not helpful More