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Metro Ford

Schenectady, NY

Overview
Reviews
Vehicles
4.5
5,073 Reviews
Metro Ford of Schenectady, located at 3601 State Street, has been a dealership for the Capital Region for over 37 years. While we have changed with the times by updating the look and feel of our dealership, what remains the same, from service to sales, is knowledgeable and friendly staff, who in many cases have been with us for 20+ years. The Experience You’ve Been Looking For We are the experience you’ve been looking for. Our customer service will be exceptional – from the time you are greeted, to the time you drive away. We go out of our way to hire talented people who know how to create a great atmosphere. Some of our service and sales people have 35-40 years of dealership experience under their belts, and they offer the guidance we need to make your visit positive. A Family-Like Atmosphere We are a family-owned and operated business with fathers, sons, daughters and cousins active in the daily operations. We know our customers, most by name, and our customers know us. We know our vehicles too. The collective knowledge, or Fusion if you will, of our sales and service staff, will have you on the road in the right Ford for your lifestyle and your budget. We’re The Fastest Growing Facility in the Area Metro Ford of Schenectady is the fastest growing facility in the area with the largest Ford inventory. You can count on us to have the best selection of vehicles, both new and used, to choose from. But you can also count on us to provide that something extra that brings you back to an era long past, an old-school feel, in the newest facility in the area with the latest technology, state of the art service, new showroom, pull-in service and customer lounge area. Embracing Vehicle and Customer Care Innovation We also have a state of the art service area for parts and service as well as a collision center, to ensure that your vehicle is running smoothly. We are proud to be launching a technology center, to be located near the customer lounge, to ensure that our customers are getting the most out of the available technology in their vehicles. Our technology experts will walk you through key features so that you understand how to connect your phone, use apps and navigation, pre-set your favorite radio stations, and more. How We Help Our Friends and Neighbors Metro Ford of Schenectady believes in the importance of giving back to the community. That’s why we support a variety of community organizations from little league to churches and schools. Ford Motor Company also offers military and student discounts Stop In and Say Hi See for yourself why Metro Ford of Schenectady is the Experience You’ve Been Looking For. And be sure and have a cup of coffee in the customer lounge while you are in, Bill says it’s AWESOME.
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3601 State St.

Schenectady, NY

12304

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Showing 5,073 reviews

February 02, 2023

Dealership and Darlene are great. Would recommend to anyone looking for a vehicle. This is my third one from them!! More

by LEEABART
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Trade-in Experience
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Recommend Dealer
Yes
Employees Worked With
Darlene Shafran, Bill Marincic
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February 02, 2023

The salesmen and women are exceptional and make you feel at ease as soon as you walk in. No high pressure sales. Will definitely suggest Metro Ford to family and friends! More

by Jjphelps
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Recommend Dealer
Yes
Employees Worked With
Dave Dariano, JT Tibbits, Anthony DeFabio, Bill Marincic
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February 01, 2023

Service done in a timely fashion and as expected. We feel comfortable bringing the truck there. More

by acpumpkin13
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Recommend Dealer
Yes
Employees Worked With
Jonny Dariano, Troy Hanlon, Gerry Dariano, Roger Gordon, Jay Ostrander, Rob Hitchcock
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January 30, 2023

Service was fast and friendly. My only complaint is that there was some grime left on my interior that should have been wiped clean. More

by LEERUSSO72
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Recommend Dealer
Yes
Employees Worked With
Jay Ostrander
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January 30, 2023

Superb customer service and Troy is great. I always want him to attend to me as he has the right attitude always. More

by LRABIU
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Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
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January 30, 2023

The staff is courteous and friendly. They tell you what to expect and then promptly deliver. More

by cw
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Recommend Dealer
Yes
Employees Worked With
service technician
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January 29, 2023

The works oil change and tire rotation was completed in a decent amount of time for a scheduled appointment. My only complaint is that warranty items and TSB’s for my Bronco were not addressed and pushed to More

by JDD76
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Yes
Employees Worked With
Not sure who I worked with
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January 28, 2023

Great great a a a a a a a a a a a and great More

by RSEHRLICH
Recommend Dealer
Yes
Employees Worked With
Anthony DeFabio
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January 28, 2023

Took a little longer than expected but a great job on my 19 ram thanks More

by WHITINGRODNEY
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Recommend Dealer
Yes
Employees Worked With
Gary Askew, Cary Peek
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January 27, 2023

Took care of a problem a New Jersey Ford dealer could not and would not take care of. More

by thomas3550
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Recommend Dealer
Yes
Employees Worked With
Don't know the name.
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