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Metro Ford

Schenectady, NY

Overview
Reviews
Vehicles
4.5
5,073 Reviews
Metro Ford of Schenectady, located at 3601 State Street, has been a dealership for the Capital Region for over 37 years. While we have changed with the times by updating the look and feel of our dealership, what remains the same, from service to sales, is knowledgeable and friendly staff, who in many cases have been with us for 20+ years. The Experience You’ve Been Looking For We are the experience you’ve been looking for. Our customer service will be exceptional – from the time you are greeted, to the time you drive away. We go out of our way to hire talented people who know how to create a great atmosphere. Some of our service and sales people have 35-40 years of dealership experience under their belts, and they offer the guidance we need to make your visit positive. A Family-Like Atmosphere We are a family-owned and operated business with fathers, sons, daughters and cousins active in the daily operations. We know our customers, most by name, and our customers know us. We know our vehicles too. The collective knowledge, or Fusion if you will, of our sales and service staff, will have you on the road in the right Ford for your lifestyle and your budget. We’re The Fastest Growing Facility in the Area Metro Ford of Schenectady is the fastest growing facility in the area with the largest Ford inventory. You can count on us to have the best selection of vehicles, both new and used, to choose from. But you can also count on us to provide that something extra that brings you back to an era long past, an old-school feel, in the newest facility in the area with the latest technology, state of the art service, new showroom, pull-in service and customer lounge area. Embracing Vehicle and Customer Care Innovation We also have a state of the art service area for parts and service as well as a collision center, to ensure that your vehicle is running smoothly. We are proud to be launching a technology center, to be located near the customer lounge, to ensure that our customers are getting the most out of the available technology in their vehicles. Our technology experts will walk you through key features so that you understand how to connect your phone, use apps and navigation, pre-set your favorite radio stations, and more. How We Help Our Friends and Neighbors Metro Ford of Schenectady believes in the importance of giving back to the community. That’s why we support a variety of community organizations from little league to churches and schools. Ford Motor Company also offers military and student discounts Stop In and Say Hi See for yourself why Metro Ford of Schenectady is the Experience You’ve Been Looking For. And be sure and have a cup of coffee in the customer lounge while you are in, Bill says it’s AWESOME.
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3601 State St.

Schenectady, NY

12304

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Showing 5,073 reviews

January 27, 2023

Friendly and professional service especially Dan and Mike, very happy with the service,i recommend this dealership. More

by Ferozejaff68
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Ketchum, Bill Marincic
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January 27, 2023

The two Dave's are stupendous and have never seen a deal they couldn't beat More

by Coyote16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonny Dariano, Troy Hanlon, Jay Ostrander
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January 27, 2023

Always great service at Metro Ford. Troy and the gang do a great job. Did the job in no time at all More

by JSLEFTY33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don, Troy Hanlon, Jay Ostrander, Rob Hitchcock
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January 27, 2023

Very Happy to the service I received and the staff was great! Anthony DeFabio did a great job! More

by RHALLIDAY17
Recommend Dealer
Yes
Employees Worked With
Anthony DeFabio, Bill Marincic, Sara Wynne
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January 26, 2023

Great staff friendly atmosphere clean and convenient facility Will definitely recommend this dealership to to others More

by rps0315
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Marincic, Rob Hitchcock
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January 26, 2023

Absolutely absurd that you would charge a customer $202 to replace a fuse in a vehicle That is covered under warranty this dealership has always been a joke More

by Timdeffertim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jay Ostrander
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January 26, 2023

Tony was awesome he did a great job very professional and delivered the car a week early. Ca came out perfect More

by algalea
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Tony in auto body
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January 25, 2023

Very accommodating. Kept me fully apprised, with every bit of detail, of what needed to be done with my vehicle. Very professional service! Thank you!!! More

by paultonko
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Don Eden?????
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January 25, 2023

Staff were professional, worked with me taking into consideration my work schedule; and provided prompt service.p More

by bena122343
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Ostrander
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January 25, 2023

Poor repair. Still not fixed. Went back 4 times. Complete waste of money.. supposed to be a 2 year warrenty. Driveway stained. More

by Sbirken1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don eden
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