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Metro Ford
Schenectady, NY
5,073 Reviews
Metro Ford of Schenectady, located at 3601 State Street, has been a dealership for the Capital Region for over 37 years. While we have changed with the times by updating the look and feel of our dealership, what remains the same, from service to sales, is knowledgeable and friendly staff, who in many cases have been with us for 20+ years.
The Experience You’ve Been Looking For
We are the experience you’ve been looking for. Our customer service will be exceptional – from the time you are greeted, to the time you drive away. We go out of our way to hire talented people who know how to create a great atmosphere. Some of our service and sales people have 35-40 years of dealership experience under their belts, and they offer the guidance we need to make your visit positive.
A Family-Like Atmosphere
We are a family-owned and operated business with fathers, sons, daughters and cousins active in the daily operations. We know our customers, most by name, and our customers know us. We know our vehicles too. The collective knowledge, or Fusion if you will, of our sales and service staff, will have you on the road in the right Ford for your lifestyle and your budget.
We’re The Fastest Growing Facility in the Area
Metro Ford of Schenectady is the fastest growing facility in the area with the largest Ford inventory. You can count on us to have the best selection of vehicles, both new and used, to choose from. But you can also count on us to provide that something extra that brings you back to an era long past, an old-school feel, in the newest facility in the area with the latest technology, state of the art service, new showroom, pull-in service and customer lounge area.
Embracing Vehicle and Customer Care Innovation
We also have a state of the art service area for parts and service as well as a collision center, to ensure that your vehicle is running smoothly. We are proud to be launching a technology center, to be located near the customer lounge, to ensure that our customers are getting the most out of the available technology in their vehicles. Our technology experts will walk you through key features so that you understand how to connect your phone, use apps and navigation, pre-set your favorite radio stations, and more.
How We Help Our Friends and Neighbors
Metro Ford of Schenectady believes in the importance of giving back to the community. That’s why we support a variety of community organizations from little league to churches and schools. Ford Motor Company also offers military and student discounts
Stop In and Say Hi
See for yourself why Metro Ford of Schenectady is the Experience You’ve Been Looking For. And be sure and have a cup of coffee in the customer lounge while you are in, Bill says it’s AWESOME.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
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Showing 5,073 reviews
January 25, 2023
We had a great experience as always with metro Ford. And Nicole is a great sales woman and is direct and straight forward and in my opinion I appreciate that from her And Nicole is a great sales woman and is direct and straight forward and in my opinion I appreciate that from her More
by clappertrucking
Verified CustomerEmployees Worked With
Nicole Bellanger
January 24, 2023
This dealer was super professional and made buying a car so quick and easy. I would definitely recommend this dealer if you are in search for a new/pre owned vehicle! so quick and easy. I would definitely recommend this dealer if you are in search for a new/pre owned vehicle! More
by STEFFRALSTON
Employees Worked With
Dan Cole- 5 stars, JT Tibbits
January 23, 2023
Great efficient service. Friendly atmosphere. My service advisor was very good. Not at all what you would normally expect from a dealer service department Friendly atmosphere. My service advisor was very good. Not at all what you would normally expect from a dealer service department More
by joecunningham25
Employees Worked With
Troy Hanlon
January 23, 2023
Great services and pleasant people and amazing technicians. Very flexible with appointments and ensuring identify the root cause of the issue ,analyzed and fixed. technicians. Very flexible with appointments and ensuring identify the root cause of the issue ,analyzed and fixed. More
by Chandru
Employees Worked With
Jonny Dariano, Troy Hanlon, Gerry Dariano, Roger Gordon, Jay Ostrander, Rob Hitchcock
January 23, 2023
Dan Cole was wonderful to work with but our used truck was dirty inside . Seats had water marks (I asked to make sure the seats were washed) and crumbs on it, previous owners paperwork was stuffed into t was dirty inside . Seats had water marks (I asked to make sure the seats were washed) and crumbs on it, previous owners paperwork was stuffed into the glove box , crumbs in glove box and the area where you can store things between seats and old rusty key. We spent almost 37,000 . You’d think you would have gone through it to make sure it is presentable to new owner More
by Linda
Employees Worked With
Joe Cole
