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Metro Ford

Schenectady, NY

4.5
5,073 Reviews
Metro Ford of Schenectady, located at 3601 State Street, has been a dealership for the Capital Region for over 37 years. While we have changed with the times by updating the look and feel of our dealership, what remains the same, from service to sales, is knowledgeable and friendly staff, who in many cases have been with us for 20+ years. The Experience You’ve Been Looking For We are the experience you’ve been looking for. Our customer service will be exceptional – from the time you are greeted, to the time you drive away. We go out of our way to hire talented people who know how to create a great atmosphere. Some of our service and sales people have 35-40 years of dealership experience under their belts, and they offer the guidance we need to make your visit positive. A Family-Like Atmosphere We are a family-owned and operated business with fathers, sons, daughters and cousins active in the daily operations. We know our customers, most by name, and our customers know us. We know our vehicles too. The collective knowledge, or Fusion if you will, of our sales and service staff, will have you on the road in the right Ford for your lifestyle and your budget. We’re The Fastest Growing Facility in the Area Metro Ford of Schenectady is the fastest growing facility in the area with the largest Ford inventory. You can count on us to have the best selection of vehicles, both new and used, to choose from. But you can also count on us to provide that something extra that brings you back to an era long past, an old-school feel, in the newest facility in the area with the latest technology, state of the art service, new showroom, pull-in service and customer lounge area. Embracing Vehicle and Customer Care Innovation We also have a state of the art service area for parts and service as well as a collision center, to ensure that your vehicle is running smoothly. We are proud to be launching a technology center, to be located near the customer lounge, to ensure that our customers are getting the most out of the available technology in their vehicles. Our technology experts will walk you through key features so that you understand how to connect your phone, use apps and navigation, pre-set your favorite radio stations, and more. How We Help Our Friends and Neighbors Metro Ford of Schenectady believes in the importance of giving back to the community. That’s why we support a variety of community organizations from little league to churches and schools. Ford Motor Company also offers military and student discounts Stop In and Say Hi See for yourself why Metro Ford of Schenectady is the Experience You’ve Been Looking For. And be sure and have a cup of coffee in the customer lounge while you are in, Bill says it’s AWESOME.
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3601 State St.

Schenectady, NY

12304

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Showing 5,073 reviews

January 22, 2023

They did an excellent job on my car. The service was good. The timeframe getting it back was good. More

by davekohls123
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Yes
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Jonny Dariano
January 22, 2023

Rob is a nice guy to deal with. He does not make you feel degraded like some others. More

by mandhusz
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Rob Hitchcock
January 22, 2023

Troy was very helpful and kept me up to date on everything concerning my vehicle More

by OLIVERS3333
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Troy Hanlon
January 21, 2023

When calling for an appointment you don’t have to wait for a long period of time for someone to answer the phone. And 3 weeks to get the appointment!! More

by Idman62
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Troy Hanlon
January 21, 2023

Thank you for service on my vehicle. Appreciate the prompt service provided! Thank You. Typical More

by Avking
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Troy Hanlon
January 21, 2023

Well I did buy a 2019 Silverado 1500 from them and I drove the truck for a week it had transmission issues and oil leaking from the oil cooler lines and now I brought it to the back to the dealer and I More

by raptor9139
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No
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Sara Wynne
January 21, 2023

Very good work! Very pleasant people. Tell you all details of what work to be done. . More

by Shirleybrown
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Tony
January 21, 2023

These are the sixteen words I wrote for my not so helpful survey of Mertro Ford More

by cwsavage78
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Dan Cole
January 21, 2023

Very helpful and very negotiable with prices and very nice people to talk to loved the experience. More

by Justin pazienza
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Dan Ketchum
January 20, 2023

Great service for many years. Always friendly. Work has been totally satisfactory. Will continue to do business with metro. More

by Hunterlg
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Yes
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Jay Ostrander
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