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Metro Ford

Schenectady, NY

Overview
Reviews
Vehicles
4.5
5,073 Reviews
Metro Ford of Schenectady, located at 3601 State Street, has been a dealership for the Capital Region for over 37 years. While we have changed with the times by updating the look and feel of our dealership, what remains the same, from service to sales, is knowledgeable and friendly staff, who in many cases have been with us for 20+ years. The Experience You’ve Been Looking For We are the experience you’ve been looking for. Our customer service will be exceptional – from the time you are greeted, to the time you drive away. We go out of our way to hire talented people who know how to create a great atmosphere. Some of our service and sales people have 35-40 years of dealership experience under their belts, and they offer the guidance we need to make your visit positive. A Family-Like Atmosphere We are a family-owned and operated business with fathers, sons, daughters and cousins active in the daily operations. We know our customers, most by name, and our customers know us. We know our vehicles too. The collective knowledge, or Fusion if you will, of our sales and service staff, will have you on the road in the right Ford for your lifestyle and your budget. We’re The Fastest Growing Facility in the Area Metro Ford of Schenectady is the fastest growing facility in the area with the largest Ford inventory. You can count on us to have the best selection of vehicles, both new and used, to choose from. But you can also count on us to provide that something extra that brings you back to an era long past, an old-school feel, in the newest facility in the area with the latest technology, state of the art service, new showroom, pull-in service and customer lounge area. Embracing Vehicle and Customer Care Innovation We also have a state of the art service area for parts and service as well as a collision center, to ensure that your vehicle is running smoothly. We are proud to be launching a technology center, to be located near the customer lounge, to ensure that our customers are getting the most out of the available technology in their vehicles. Our technology experts will walk you through key features so that you understand how to connect your phone, use apps and navigation, pre-set your favorite radio stations, and more. How We Help Our Friends and Neighbors Metro Ford of Schenectady believes in the importance of giving back to the community. That’s why we support a variety of community organizations from little league to churches and schools. Ford Motor Company also offers military and student discounts Stop In and Say Hi See for yourself why Metro Ford of Schenectady is the Experience You’ve Been Looking For. And be sure and have a cup of coffee in the customer lounge while you are in, Bill says it’s AWESOME.
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3601 State St.

Schenectady, NY

12304

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Showing 5,073 reviews

January 20, 2023

Great customer service, very friendly always feel confident that I have been treated fairly. Thanks More

by Supersonic
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Recommend Dealer
Yes
Employees Worked With
Dan Ketchum, Bill Marincic, Gary Askew, Cary Peek
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January 19, 2023

Unfortunately Ford has a bad engine. Dealership put new engine in very timely. Appreciate the dealership response. I would have hoped Ford would have stood behind their engine! More

by Avking
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Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
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January 19, 2023

Everyone in the service department is extremely helpful and friendly. They work fast and don’t make you wait for an extended period of time. They have gotten me in for flat tires within hours where other d More

by DEPAULA.EMILY
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Recommend Dealer
Yes
Employees Worked With
Nicole Bellanger, Troy Hanlon
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January 19, 2023

Everyone was extremely accommodating, excellent salesman and personnel. I would recommend this establishment to anyone i know who is looking for a vehicle. More

by Bellvillemaria
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Yes
Employees Worked With
AJ Denton
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January 19, 2023

So far Darlene has taken care of all my needs perfectly if I need her again I know I’ll get great care ty More

by PTHIBOD22
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Recommend Dealer
Yes
Employees Worked With
Darlene Shafran, Jay Ostrander
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January 18, 2023

Found and fixed the issues within a reasonable amount of time. Service manager kept me informed as he found information out. More

by DP
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Recommend Dealer
Yes
Employees Worked With
I don’t remember his name
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January 17, 2023

AJ was awesome beginning to end. . The web team also helped tremendously. Easy process. Everyone was very friendly. More

by msheerin0
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Yes
Employees Worked With
AJ sales
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January 17, 2023

They are very thorough and basically take care of your car and are very thoughtful More

by grpeterson007
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Recommend Dealer
Yes
Employees Worked With
I don't know
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January 16, 2023

The service staff was attentive and knowledgeable. I appreciate their attention to detail and the time they took to resolve the issue More

by DENISEHALE
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Recommend Dealer
Yes
Employees Worked With
Jay Ostrander
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January 16, 2023

Metro Ford has been excellent to me! Glad I purchased my car there & continue to go there for any service needed. Troy has been extremely respectful, reliable, fair, and honest. I would More

by CDRULAND
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Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
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