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Metro Ford

Schenectady, NY

Overview
Reviews
Vehicles
4.5
5,073 Reviews
Metro Ford of Schenectady, located at 3601 State Street, has been a dealership for the Capital Region for over 37 years. While we have changed with the times by updating the look and feel of our dealership, what remains the same, from service to sales, is knowledgeable and friendly staff, who in many cases have been with us for 20+ years. The Experience You’ve Been Looking For We are the experience you’ve been looking for. Our customer service will be exceptional – from the time you are greeted, to the time you drive away. We go out of our way to hire talented people who know how to create a great atmosphere. Some of our service and sales people have 35-40 years of dealership experience under their belts, and they offer the guidance we need to make your visit positive. A Family-Like Atmosphere We are a family-owned and operated business with fathers, sons, daughters and cousins active in the daily operations. We know our customers, most by name, and our customers know us. We know our vehicles too. The collective knowledge, or Fusion if you will, of our sales and service staff, will have you on the road in the right Ford for your lifestyle and your budget. We’re The Fastest Growing Facility in the Area Metro Ford of Schenectady is the fastest growing facility in the area with the largest Ford inventory. You can count on us to have the best selection of vehicles, both new and used, to choose from. But you can also count on us to provide that something extra that brings you back to an era long past, an old-school feel, in the newest facility in the area with the latest technology, state of the art service, new showroom, pull-in service and customer lounge area. Embracing Vehicle and Customer Care Innovation We also have a state of the art service area for parts and service as well as a collision center, to ensure that your vehicle is running smoothly. We are proud to be launching a technology center, to be located near the customer lounge, to ensure that our customers are getting the most out of the available technology in their vehicles. Our technology experts will walk you through key features so that you understand how to connect your phone, use apps and navigation, pre-set your favorite radio stations, and more. How We Help Our Friends and Neighbors Metro Ford of Schenectady believes in the importance of giving back to the community. That’s why we support a variety of community organizations from little league to churches and schools. Ford Motor Company also offers military and student discounts Stop In and Say Hi See for yourself why Metro Ford of Schenectady is the Experience You’ve Been Looking For. And be sure and have a cup of coffee in the customer lounge while you are in, Bill says it’s AWESOME.
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3601 State St.

Schenectady, NY

12304

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Showing 5,073 reviews

January 15, 2023

I was absolutely blown away by the outstanding service I was offered in all departments! As a first time dealership shopper I was fully prepared to deal with a salesman trying to hassle and take advantage o More

by kamerondgls15
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Rob - Sales. A wonderful women in the service department but I cannot recall her name , Bill Marincic
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January 15, 2023

I would never recommend this dealership to anybody after what they did to my car after having warranty work done on the vehicle. More

by Unsatisfied
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jay Ostrander
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January 15, 2023

Nicole made our purchase go smoothly and we are very happy with our ford edge More

by gmbpack607
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Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nicole Bellanger
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January 15, 2023

The Dealership looks clean and well organized. I just had an issue on my recent visit. I did a survey then but heard from no one. My passed visit with my other went well. More

by Don
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Don Eden. Service dept.
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January 15, 2023

Service was excellent and people were polite everything was done on time most reasonable place around Not like Coles where they call you a liar More

by muffindog8
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Troy Hanlon, Jay Ostrander, Rob Hitchcock, Cary Peek
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January 14, 2023

Took my Ford escape in for the recall they had it ready for me within an hour. Customer service is very good More

by Skent6
Recommend Dealer
Yes
Employees Worked With
Person at the service desk
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January 13, 2023

Thank you for servicing my vehicle I appreciate the good job. See you next time More

by Ispyinvestigations
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Jonny Dariano, Troy Hanlon, Gerry Dariano, Roger Gordon, Jay Ostrander, Rob Hitchcock
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January 13, 2023

metro ford has always serviced our vehicles with great care we have been happy metro customers for many years More

by GKOBLENZER
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Dave Carach, Dave Dariano, Rob Dariano, Joe Camuglia, Dan Ketchum, Troy Hanlon, Gerry Dariano, Bill Thorpe, Jay Ostrander
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January 13, 2023

Everytime I visit I’m taken care of so good! I never expect to have a rental if my vehicle needs repairs for the day but usually end up getting one and with little kids with me that’s always a b More

by UNDERCOVERANJIL
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Leo Timothy Hilton , Troy Hanlon
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January 13, 2023

Service was great! Aidan was a pleasure to work with and did a good job keeping us informed. Will request him next time. More

by DAVE.FOUCAULT
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Aidan
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