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Metro Ford
Schenectady, NY
5,073 Reviews
Metro Ford of Schenectady, located at 3601 State Street, has been a dealership for the Capital Region for over 37 years. While we have changed with the times by updating the look and feel of our dealership, what remains the same, from service to sales, is knowledgeable and friendly staff, who in many cases have been with us for 20+ years.
The Experience You’ve Been Looking For
We are the experience you’ve been looking for. Our customer service will be exceptional – from the time you are greeted, to the time you drive away. We go out of our way to hire talented people who know how to create a great atmosphere. Some of our service and sales people have 35-40 years of dealership experience under their belts, and they offer the guidance we need to make your visit positive.
A Family-Like Atmosphere
We are a family-owned and operated business with fathers, sons, daughters and cousins active in the daily operations. We know our customers, most by name, and our customers know us. We know our vehicles too. The collective knowledge, or Fusion if you will, of our sales and service staff, will have you on the road in the right Ford for your lifestyle and your budget.
We’re The Fastest Growing Facility in the Area
Metro Ford of Schenectady is the fastest growing facility in the area with the largest Ford inventory. You can count on us to have the best selection of vehicles, both new and used, to choose from. But you can also count on us to provide that something extra that brings you back to an era long past, an old-school feel, in the newest facility in the area with the latest technology, state of the art service, new showroom, pull-in service and customer lounge area.
Embracing Vehicle and Customer Care Innovation
We also have a state of the art service area for parts and service as well as a collision center, to ensure that your vehicle is running smoothly. We are proud to be launching a technology center, to be located near the customer lounge, to ensure that our customers are getting the most out of the available technology in their vehicles. Our technology experts will walk you through key features so that you understand how to connect your phone, use apps and navigation, pre-set your favorite radio stations, and more.
How We Help Our Friends and Neighbors
Metro Ford of Schenectady believes in the importance of giving back to the community. That’s why we support a variety of community organizations from little league to churches and schools. Ford Motor Company also offers military and student discounts
Stop In and Say Hi
See for yourself why Metro Ford of Schenectady is the Experience You’ve Been Looking For. And be sure and have a cup of coffee in the customer lounge while you are in, Bill says it’s AWESOME.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
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Showing 5,073 reviews
January 12, 2023
I brought my car in for an issue with my tires/wheels. They provided an estimate of $350. Within an hour I was on my way home, and only paid $82 for service. The best part is the problem is fixed! They provided an estimate of $350. Within an hour I was on my way home, and only paid $82 for service. The best part is the problem is fixed! More
by HOBBALISA
Verified CustomerEmployees Worked With
Troy Hanlon
January 11, 2023
Troy is a wonderful service advisor and I would go wherever he worked. Metro is close to my office and very convenient. Troy makes the experience very good wherever he worked. Metro is close to my office and very convenient. Troy makes the experience very good More
by DLYNCH.NY
Employees Worked With
Troy Hanlon
January 10, 2023
Metro ford exceed customer service every time I visit there. This time when I went for recall fix, they broke one part accidentally so they provided rental car right from the same location. Overall proce there. This time when I went for recall fix, they broke one part accidentally so they provided rental car right from the same location. Overall process was hassle free and they fixed it in two days and let me know on time. I am happy with the service and recommend to everyone. More
by Maulik
Employees Worked With
Jonny Dariano, Troy Hanlon, Gerry Dariano, Roger Gordon, Jay Ostrander, Rob Hitchcock
January 10, 2023
I was very impressed with them being very professional & Nice… A great experience & would go back again & also tell everyone I know to go to Metro Ford to purchase a vehicle… Nice… A great experience & would go back again & also tell everyone I know to go to Metro Ford to purchase a vehicle… More
by Sherryk08
Employees Worked With
Dan Ketchum
January 10, 2023
Very accommodating and easy to do business with. Extremely fair with trade in value and pricing of new vehicle. Highly recommend them. Extremely fair with trade in value and pricing of new vehicle. Highly recommend them. More
by mmastropietro
Employees Worked With
Dave Carach, JT Tibbits, Jonny Dariano
January 10, 2023
Everybody works together in the dealership they are a great team to work with yes I will go back and buy another car from them. Special from AJ. great team to work with yes I will go back and buy another car from them. Special from AJ. More
by buzzbx88
Employees Worked With
AJ. And Bill bill from accounting., Darlene Shafran, Joe Camuglia, Dan Ketchum, Nicole Bellanger, Anthony DeFabio, Jennifer Gifford, Josh Sawyer
