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Metro Ford

Schenectady, NY

Overview
Reviews
Vehicles
4.5
5,073 Reviews
Metro Ford of Schenectady, located at 3601 State Street, has been a dealership for the Capital Region for over 37 years. While we have changed with the times by updating the look and feel of our dealership, what remains the same, from service to sales, is knowledgeable and friendly staff, who in many cases have been with us for 20+ years. The Experience You’ve Been Looking For We are the experience you’ve been looking for. Our customer service will be exceptional – from the time you are greeted, to the time you drive away. We go out of our way to hire talented people who know how to create a great atmosphere. Some of our service and sales people have 35-40 years of dealership experience under their belts, and they offer the guidance we need to make your visit positive. A Family-Like Atmosphere We are a family-owned and operated business with fathers, sons, daughters and cousins active in the daily operations. We know our customers, most by name, and our customers know us. We know our vehicles too. The collective knowledge, or Fusion if you will, of our sales and service staff, will have you on the road in the right Ford for your lifestyle and your budget. We’re The Fastest Growing Facility in the Area Metro Ford of Schenectady is the fastest growing facility in the area with the largest Ford inventory. You can count on us to have the best selection of vehicles, both new and used, to choose from. But you can also count on us to provide that something extra that brings you back to an era long past, an old-school feel, in the newest facility in the area with the latest technology, state of the art service, new showroom, pull-in service and customer lounge area. Embracing Vehicle and Customer Care Innovation We also have a state of the art service area for parts and service as well as a collision center, to ensure that your vehicle is running smoothly. We are proud to be launching a technology center, to be located near the customer lounge, to ensure that our customers are getting the most out of the available technology in their vehicles. Our technology experts will walk you through key features so that you understand how to connect your phone, use apps and navigation, pre-set your favorite radio stations, and more. How We Help Our Friends and Neighbors Metro Ford of Schenectady believes in the importance of giving back to the community. That’s why we support a variety of community organizations from little league to churches and schools. Ford Motor Company also offers military and student discounts Stop In and Say Hi See for yourself why Metro Ford of Schenectady is the Experience You’ve Been Looking For. And be sure and have a cup of coffee in the customer lounge while you are in, Bill says it’s AWESOME.
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3601 State St.

Schenectady, NY

12304

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Showing 5,073 reviews

January 04, 2023

I had a pleasant experience when I bought my Exolorer last year. The body shop did a nice job with the front bumper and got it done on time. I just got an oil change and was in and out in no time. More

by Steve H
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Recommend Dealer
Yes
Employees Worked With
Nicole Bellanger, Rob Hitchcock, Cary Peek
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January 04, 2023

Battery died right after an extreme cold snap. They got me right in, dignosed the problem and took care of me the same day. More

by jordanelbridge
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Recommend Dealer
Yes
Employees Worked With
Rob Hitchcock
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January 03, 2023

I've been using them and working with Jay in service over 20 years ,age has changed but the services only gets better from him More

by Markrownyjr
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Recommend Dealer
Yes
Employees Worked With
Jay Ostrander
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December 31, 2022

Fast friendly service reasonable prices no appointment needed for an oil change service personnel were friendly and a nice comfortable place to set and wait and free coffee More

by JLOKENBERG
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Recommend Dealer
Yes
Employees Worked With
Anthony DeFabio
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December 31, 2022

Jonny and Metro Ford have the best service in the Capital Region. The service was excellent. I would buy another vehicle from them again. More

by DONALD.SCRIBNER
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Recommend Dealer
Yes
Employees Worked With
Dave Dariano, JT Tibbits, Jonny Dariano
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December 31, 2022

It took a week to get the estimate but once recover car was repaired in 5 days. Beautiful job More

by MARIONSPERSONAL
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Yes
Employees Worked With
Tony
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December 30, 2022

Super helpful, everyone we worked with genuinely wanted to make our deal happen, I would recommend them to everyone More

by Doug B
Recommend Dealer
Yes
Employees Worked With
Yvonne Lei, Bill Marincic, Jonny Dariano, Sara Wynne
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December 29, 2022

Good service - communication with the department with photos helped with decisions that needed to be made. More

by MARKWELGE8
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Yes
Employees Worked With
Troy Hanlon
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December 29, 2022

AJ is the best, helpful and friendly. The finance manager was also very good and informative More

by CBLAKE4
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Recommend Dealer
Yes
Employees Worked With
Bill Marincic
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December 28, 2022

Very happy with my experience at the body shop. Tyler was very pleasant and was a big factor in my choice of where to take my vehicle. More

by Stinehans
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Recommend Dealer
Yes
Employees Worked With
Tyler
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