Metro Ford

From top to bottom, everyone is honest, friendly, ourteous, helpful and kind. Love buying here!! ourteous, helpful and kind. Love buying here!! More

The experience was smooth and went flawlessly, Darlene explained everything in detail and was very helpful with all of my questions, highly recommend see Darlene explained everything in detail and was very helpful with all of my questions, highly recommend see Darlene More

I was very pleased with the stress-free loan process. AJ was my sales rep and he is phenomenal at his job!! His personality is outstanding. This is my second car from you. Wouldn’t dream of goin AJ was my sales rep and he is phenomenal at his job!! His personality is outstanding. This is my second car from you. Wouldn’t dream of going anywhere else!! More

Everyone there is nice and helpful and answer all my questions and they overall provider the best customer service questions and they overall provider the best customer service More

People were very nice. Check in procedure wasn't clear. Like this location better than central Ave Albany for customer service.v Check in procedure wasn't clear. Like this location better than central Ave Albany for customer service.v More

The workers were very knowledgeable but they had no concept of a time schedule. We made the appointment 2 weeks ahead of time so they would not take the car overnight. They kept the car a whole day bef concept of a time schedule. We made the appointment 2 weeks ahead of time so they would not take the car overnight. They kept the car a whole day before being able to get to it. That's a point of making an appointment so this sort of thing does not happen. More

My family and I are long time customers and always return because we are very pleased with the service! because we are very pleased with the service! More

As compared to DePaula, the customer service was subpar. The agent was patronizing and distracted during my visit. It was not a friendly experience. Simple things like greeting a customer, expressing appr The agent was patronizing and distracted during my visit. It was not a friendly experience. Simple things like greeting a customer, expressing appreciation and common courtesies such as "please " "thank you "etc. Were absent. We were made to feel like he was doing us some kinda of favor by changing our oil. We will stay with DePaula Ford from now on. More

They have a pleasant waiting area that I enjoy waiting in. Their staff are nice. in. Their staff are nice. More

They try to get you in and take care of you as soon as possible possible More