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Metro Ford

Schenectady, NY

Overview
Reviews
Vehicles
4.5
5,073 Reviews
Metro Ford of Schenectady, located at 3601 State Street, has been a dealership for the Capital Region for over 37 years. While we have changed with the times by updating the look and feel of our dealership, what remains the same, from service to sales, is knowledgeable and friendly staff, who in many cases have been with us for 20+ years. The Experience You’ve Been Looking For We are the experience you’ve been looking for. Our customer service will be exceptional – from the time you are greeted, to the time you drive away. We go out of our way to hire talented people who know how to create a great atmosphere. Some of our service and sales people have 35-40 years of dealership experience under their belts, and they offer the guidance we need to make your visit positive. A Family-Like Atmosphere We are a family-owned and operated business with fathers, sons, daughters and cousins active in the daily operations. We know our customers, most by name, and our customers know us. We know our vehicles too. The collective knowledge, or Fusion if you will, of our sales and service staff, will have you on the road in the right Ford for your lifestyle and your budget. We’re The Fastest Growing Facility in the Area Metro Ford of Schenectady is the fastest growing facility in the area with the largest Ford inventory. You can count on us to have the best selection of vehicles, both new and used, to choose from. But you can also count on us to provide that something extra that brings you back to an era long past, an old-school feel, in the newest facility in the area with the latest technology, state of the art service, new showroom, pull-in service and customer lounge area. Embracing Vehicle and Customer Care Innovation We also have a state of the art service area for parts and service as well as a collision center, to ensure that your vehicle is running smoothly. We are proud to be launching a technology center, to be located near the customer lounge, to ensure that our customers are getting the most out of the available technology in their vehicles. Our technology experts will walk you through key features so that you understand how to connect your phone, use apps and navigation, pre-set your favorite radio stations, and more. How We Help Our Friends and Neighbors Metro Ford of Schenectady believes in the importance of giving back to the community. That’s why we support a variety of community organizations from little league to churches and schools. Ford Motor Company also offers military and student discounts Stop In and Say Hi See for yourself why Metro Ford of Schenectady is the Experience You’ve Been Looking For. And be sure and have a cup of coffee in the customer lounge while you are in, Bill says it’s AWESOME.
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3601 State St.

Schenectady, NY

12304

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Showing 5,073 reviews

August 10, 2022

Always pleasant to deal with they make sure you get a loaner car when you bring your car in and always keep you updated and what's going on with your More

by mm65900
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon, Jay Ostrander
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August 10, 2022

Easy to work with, no “games” willing to work with what I brought to the table. More

by doreenbishop713
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JT Tibbits, Jonny Dariano, Bill Thorpe
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August 08, 2022

service advisor Don Eden was easy to do business with, followed thru that preventive maintenance work I requested was done to my satisfaction for a 2000 mile three day round trip pulling a trailer. More

by F150 5.0 v8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Ostrander
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August 06, 2022

Everyone is absolutely professional! My experience has always been positive- from the person that answers the phone to the person that works on my vehicle. The moment I bought my car f More

by Brunettepainter
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Bellanger
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August 05, 2022

Could not ask for better people to work with ! Very helpfull and knowledgeable! Always a pleasure More

by DELANGOAUTO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Carach, Dave Dariano, Rob Dariano, Jonny Dariano, Troy Hanlon, Gerry Dariano, Roger Gordon, Jay Ostrander, Rob Hitchcock
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August 05, 2022

Repair took 3 weeks when I was quoted 3 days. When I called for updates they had none. When I asked if something went wrong that made it take so long I was told “I don’t remember”. Bumper was rep More

by saramarietamer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Gary Askew
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August 05, 2022

Very knowledgeable Salesman with a great selection of cars. And easy to complete the deal. More

by BOXA59
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Hearley
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August 05, 2022

I love this dealership! They take very good care of me, and my truck, whenever I go there. The people that work there are kind and professional and if the tell you your ve More

by EILEEN_ROC58
Recommend Dealer
Yes
Employees Worked With
Donald
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August 05, 2022

Great customer service! They were able to schedule me within 24 hours of calling as a new customer. More

by alrisler7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Ostrander
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August 05, 2022

I can always count on this dealership to come through for me the staff go out of their way to get you in a new vehicle thank you metro Ford Schenectady,ny. More

by MIKEDDN66
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony DeFabio, Bill Marincic
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