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Metro Ford
Schenectady, NY
5,073 Reviews
Metro Ford of Schenectady, located at 3601 State Street, has been a dealership for the Capital Region for over 37 years. While we have changed with the times by updating the look and feel of our dealership, what remains the same, from service to sales, is knowledgeable and friendly staff, who in many cases have been with us for 20+ years.
The Experience You’ve Been Looking For
We are the experience you’ve been looking for. Our customer service will be exceptional – from the time you are greeted, to the time you drive away. We go out of our way to hire talented people who know how to create a great atmosphere. Some of our service and sales people have 35-40 years of dealership experience under their belts, and they offer the guidance we need to make your visit positive.
A Family-Like Atmosphere
We are a family-owned and operated business with fathers, sons, daughters and cousins active in the daily operations. We know our customers, most by name, and our customers know us. We know our vehicles too. The collective knowledge, or Fusion if you will, of our sales and service staff, will have you on the road in the right Ford for your lifestyle and your budget.
We’re The Fastest Growing Facility in the Area
Metro Ford of Schenectady is the fastest growing facility in the area with the largest Ford inventory. You can count on us to have the best selection of vehicles, both new and used, to choose from. But you can also count on us to provide that something extra that brings you back to an era long past, an old-school feel, in the newest facility in the area with the latest technology, state of the art service, new showroom, pull-in service and customer lounge area.
Embracing Vehicle and Customer Care Innovation
We also have a state of the art service area for parts and service as well as a collision center, to ensure that your vehicle is running smoothly. We are proud to be launching a technology center, to be located near the customer lounge, to ensure that our customers are getting the most out of the available technology in their vehicles. Our technology experts will walk you through key features so that you understand how to connect your phone, use apps and navigation, pre-set your favorite radio stations, and more.
How We Help Our Friends and Neighbors
Metro Ford of Schenectady believes in the importance of giving back to the community. That’s why we support a variety of community organizations from little league to churches and schools. Ford Motor Company also offers military and student discounts
Stop In and Say Hi
See for yourself why Metro Ford of Schenectady is the Experience You’ve Been Looking For. And be sure and have a cup of coffee in the customer lounge while you are in, Bill says it’s AWESOME.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
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Showing 5,073 reviews
August 04, 2022
My car was almost towed as I couldn’t get it to start snd finally it started. I drove to the dealership at night after work and left it. It needed a new battery and they took care of it even though zI was no finally it started. I drove to the dealership at night after work and left it. It needed a new battery and they took care of it even though zI was not a regular customer. My car is an 8 year old Lincoln and as of 2 months ago there are no Lincoln dealerships in this area. I was happy with this Ford dealership More
by Angels
Verified CustomerEmployees Worked With
Donald
August 04, 2022
Worst experience I have ever had at a dealership. They had car for months and could not give any reason why it was taking so long. They refused to return my calls. They had car for months and could not give any reason why it was taking so long. They refused to return my calls. More
by Aray
Employees Worked With
Troy Hanlon
August 03, 2022
I always wait for my car and am updated regularly on the progress. The service advisors are friendly and helpful. I like the waiting areas progress. The service advisors are friendly and helpful. I like the waiting areas More
by dbrant720
Employees Worked With
Troy Hanlon, Rob Hitchcock
August 03, 2022
Our salesperson was very knowledgeable and helped us build the perfect truck for our needs. The puritans delivery was simple and straight forward without any smoke and mirrors. build the perfect truck for our needs. The puritans delivery was simple and straight forward without any smoke and mirrors. More
by JJYOUNG18
Employees Worked With
AJ
August 02, 2022
Fantastic and very personable staff. “Internet Sara” set us up, and Dan Cole went out of his way to make us feel comfortable with the sale. No hard sales. Everyone loved all over my dog “Internet Sara” set us up, and Dan Cole went out of his way to make us feel comfortable with the sale. No hard sales. Everyone loved all over my dog (huge plus) $10k over MSRP just b/c they don’t have the inventory sucked, but that is where our society is at these days. More
by chadfeay
Employees Worked With
Dan Cole, Bill Marincic, Sara Wynne
