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Metro Ford

Schenectady, NY

Overview
Reviews
Vehicles
4.5
5,073 Reviews
Metro Ford of Schenectady, located at 3601 State Street, has been a dealership for the Capital Region for over 37 years. While we have changed with the times by updating the look and feel of our dealership, what remains the same, from service to sales, is knowledgeable and friendly staff, who in many cases have been with us for 20+ years. The Experience You’ve Been Looking For We are the experience you’ve been looking for. Our customer service will be exceptional – from the time you are greeted, to the time you drive away. We go out of our way to hire talented people who know how to create a great atmosphere. Some of our service and sales people have 35-40 years of dealership experience under their belts, and they offer the guidance we need to make your visit positive. A Family-Like Atmosphere We are a family-owned and operated business with fathers, sons, daughters and cousins active in the daily operations. We know our customers, most by name, and our customers know us. We know our vehicles too. The collective knowledge, or Fusion if you will, of our sales and service staff, will have you on the road in the right Ford for your lifestyle and your budget. We’re The Fastest Growing Facility in the Area Metro Ford of Schenectady is the fastest growing facility in the area with the largest Ford inventory. You can count on us to have the best selection of vehicles, both new and used, to choose from. But you can also count on us to provide that something extra that brings you back to an era long past, an old-school feel, in the newest facility in the area with the latest technology, state of the art service, new showroom, pull-in service and customer lounge area. Embracing Vehicle and Customer Care Innovation We also have a state of the art service area for parts and service as well as a collision center, to ensure that your vehicle is running smoothly. We are proud to be launching a technology center, to be located near the customer lounge, to ensure that our customers are getting the most out of the available technology in their vehicles. Our technology experts will walk you through key features so that you understand how to connect your phone, use apps and navigation, pre-set your favorite radio stations, and more. How We Help Our Friends and Neighbors Metro Ford of Schenectady believes in the importance of giving back to the community. That’s why we support a variety of community organizations from little league to churches and schools. Ford Motor Company also offers military and student discounts Stop In and Say Hi See for yourself why Metro Ford of Schenectady is the Experience You’ve Been Looking For. And be sure and have a cup of coffee in the customer lounge while you are in, Bill says it’s AWESOME.
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3601 State St.

Schenectady, NY

12304

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Showing 5,073 reviews

August 02, 2022

Extremely knowledgeable and professional service. The technician videos a re very helpful to view then vehicles condition. More

by jonathan.c.truitt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerry Dariano
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August 01, 2022

I had a 9am appt, they never inspected my car until 12pm and they failed it for a back wiper, which according to the DMV is not legal! Their service sucked and their inspector needs to go back to school. I More

by nicholejbender
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rob Hitchcock
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July 31, 2022

Great service they know who we are and are always helpful and willing to answer questions while keeping you informed about your service More

by EFJ1950
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony DeFazio , JT Tibbits, Jay Ostrander
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July 31, 2022

Didn’t fix issues my truck was in there 2 days for. No thrilled I have to bring it back in again. More

by Bill B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jay Ostrander
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July 30, 2022

Great customer service from Troy as well as the shuttle driver! Car was completed by 3 or so on a Friday! Great job! More

by ANGELICA.TODD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
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July 30, 2022

Good service, friendly workers, professional advice. Simply wonderful people with good minds and kind hearts! More

by KCMRPH69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vince, Troy Hanlon
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July 30, 2022

Great service in a timely and courteous manner. Highly recommended. Very helpful staff, and comfortable waiting area. More

by ALANPAYETTE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonny Dariano, Gerry Dariano
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July 29, 2022

Merro is one of the best dealerships in the capital region.. Dan Ketchum is a superb salesman.. More

by DJVER65
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Ketchum, Bill Marincic
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July 29, 2022

The person I dealt with was nice and accommodating I believe his name was Troy. But when I look the picture it could be Jay as he had a mask on. More

by Amlrt325 @gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Ostrander
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July 29, 2022

Jon and AJ were very excited and helpful. Gave me their cell numbers to assist with any problems or questions I had. Would do business with them again. More

by LVC
Recommend Dealer
Yes
Employees Worked With
Jon Darino, Bill Marincic, Jonny Dariano
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