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Metro Ford
Schenectady, NY
5,073 Reviews
Metro Ford of Schenectady, located at 3601 State Street, has been a dealership for the Capital Region for over 37 years. While we have changed with the times by updating the look and feel of our dealership, what remains the same, from service to sales, is knowledgeable and friendly staff, who in many cases have been with us for 20+ years.
The Experience You’ve Been Looking For
We are the experience you’ve been looking for. Our customer service will be exceptional – from the time you are greeted, to the time you drive away. We go out of our way to hire talented people who know how to create a great atmosphere. Some of our service and sales people have 35-40 years of dealership experience under their belts, and they offer the guidance we need to make your visit positive.
A Family-Like Atmosphere
We are a family-owned and operated business with fathers, sons, daughters and cousins active in the daily operations. We know our customers, most by name, and our customers know us. We know our vehicles too. The collective knowledge, or Fusion if you will, of our sales and service staff, will have you on the road in the right Ford for your lifestyle and your budget.
We’re The Fastest Growing Facility in the Area
Metro Ford of Schenectady is the fastest growing facility in the area with the largest Ford inventory. You can count on us to have the best selection of vehicles, both new and used, to choose from. But you can also count on us to provide that something extra that brings you back to an era long past, an old-school feel, in the newest facility in the area with the latest technology, state of the art service, new showroom, pull-in service and customer lounge area.
Embracing Vehicle and Customer Care Innovation
We also have a state of the art service area for parts and service as well as a collision center, to ensure that your vehicle is running smoothly. We are proud to be launching a technology center, to be located near the customer lounge, to ensure that our customers are getting the most out of the available technology in their vehicles. Our technology experts will walk you through key features so that you understand how to connect your phone, use apps and navigation, pre-set your favorite radio stations, and more.
How We Help Our Friends and Neighbors
Metro Ford of Schenectady believes in the importance of giving back to the community. That’s why we support a variety of community organizations from little league to churches and schools. Ford Motor Company also offers military and student discounts
Stop In and Say Hi
See for yourself why Metro Ford of Schenectady is the Experience You’ve Been Looking For. And be sure and have a cup of coffee in the customer lounge while you are in, Bill says it’s AWESOME.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
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Showing 5,073 reviews
July 26, 2022
Delivery took place without any issues. Truck delivered in perfect condition. Sales individual was very helpful in explaining the process and the vehicle . Very satisfied. Truck delivered in perfect condition. Sales individual was very helpful in explaining the process and the vehicle . Very satisfied. More
by Shafranind
Verified CustomerEmployees Worked With
Darlene Shafran
July 26, 2022
Robert s was an excellent salesman and did a great job making sure i was set up with Ford pass. He was quick with the paperwork and gave me meaningful instruction on the operation of the vehicle, he succe making sure i was set up with Ford pass. He was quick with the paperwork and gave me meaningful instruction on the operation of the vehicle, he successfully addressed a concern i had. Great job! More
by RZIELIN4
Employees Worked With
Dave Carach, Dave Dariano, JT Tibbits
July 22, 2022
All great! Initial sales call center immediately helpful and plugged us into Dan Dan great transparency and personality and appreciate multiple proactive foll Initial sales call center immediately helpful and plugged us into Dan Dan great transparency and personality and appreciate multiple proactive follow ups and answers to status Finance good and to the point Nice office facility Thank you to all! More
by timandalana
Employees Worked With
Dan Cole
July 22, 2022
Was presented with interest rate of 6. 5% and told this is your payment. When my reaction was are you kidding me and was visibly ticked off. He then asks well do you have good credit. When 5% and told this is your payment. When my reaction was are you kidding me and was visibly ticked off. He then asks well do you have good credit. When my wife and I told him our credit scores his tune completely changed. I get the feeling he assumed we didn't have good credit considering we just got out of work and still had our work clothes on. The financial guy was absolutely great though. More
by benesch10
Employees Worked With
JT Tibbits, Anthony DeFabio
July 22, 2022
Very accommodating best ford dealership in the area they worked with me to get not only my vehicle but my wife’s vehicle taken care of and they did it in a timely manner. They made me feel like family and w worked with me to get not only my vehicle but my wife’s vehicle taken care of and they did it in a timely manner. They made me feel like family and would highly recommend them to anybody. More
by robo1825
Employees Worked With
Troy Hanlon
