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Metro Ford
Schenectady, NY
5,073 Reviews
Metro Ford of Schenectady, located at 3601 State Street, has been a dealership for the Capital Region for over 37 years. While we have changed with the times by updating the look and feel of our dealership, what remains the same, from service to sales, is knowledgeable and friendly staff, who in many cases have been with us for 20+ years.
The Experience You’ve Been Looking For
We are the experience you’ve been looking for. Our customer service will be exceptional – from the time you are greeted, to the time you drive away. We go out of our way to hire talented people who know how to create a great atmosphere. Some of our service and sales people have 35-40 years of dealership experience under their belts, and they offer the guidance we need to make your visit positive.
A Family-Like Atmosphere
We are a family-owned and operated business with fathers, sons, daughters and cousins active in the daily operations. We know our customers, most by name, and our customers know us. We know our vehicles too. The collective knowledge, or Fusion if you will, of our sales and service staff, will have you on the road in the right Ford for your lifestyle and your budget.
We’re The Fastest Growing Facility in the Area
Metro Ford of Schenectady is the fastest growing facility in the area with the largest Ford inventory. You can count on us to have the best selection of vehicles, both new and used, to choose from. But you can also count on us to provide that something extra that brings you back to an era long past, an old-school feel, in the newest facility in the area with the latest technology, state of the art service, new showroom, pull-in service and customer lounge area.
Embracing Vehicle and Customer Care Innovation
We also have a state of the art service area for parts and service as well as a collision center, to ensure that your vehicle is running smoothly. We are proud to be launching a technology center, to be located near the customer lounge, to ensure that our customers are getting the most out of the available technology in their vehicles. Our technology experts will walk you through key features so that you understand how to connect your phone, use apps and navigation, pre-set your favorite radio stations, and more.
How We Help Our Friends and Neighbors
Metro Ford of Schenectady believes in the importance of giving back to the community. That’s why we support a variety of community organizations from little league to churches and schools. Ford Motor Company also offers military and student discounts
Stop In and Say Hi
See for yourself why Metro Ford of Schenectady is the Experience You’ve Been Looking For. And be sure and have a cup of coffee in the customer lounge while you are in, Bill says it’s AWESOME.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
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Showing 5,073 reviews
July 17, 2022
Anthony was great. He made me feel at ease, after I was bamboozled by a used car dealer. Got a great deal and am extremely satisfied. Seems like a really nice dealershi He made me feel at ease, after I was bamboozled by a used car dealer. Got a great deal and am extremely satisfied. Seems like a really nice dealership to be a customer of. They really stand by their products. More
by alex.tech88
Verified CustomerEmployees Worked With
Anthony DeFabio, Bill Marincic
July 17, 2022
Well, they got me the information I needed to make an informed decision, provided me with financing options, and delivered the truck timely. What more could I ask for? informed decision, provided me with financing options, and delivered the truck timely. What more could I ask for? More
by CHUCKPASSARO
Employees Worked With
JT Tibbits, Dan Ketchum
July 15, 2022
Pleasant sales individual, very informative. Made vehicle transition very easy and took care of all the paperwork. Definitely come back next time. Made vehicle transition very easy and took care of all the paperwork. Definitely come back next time. More
by Shafranind
Employees Worked With
Darlene Shafran
July 15, 2022
When I entered Metro Ford,me and my girlfriend where introduced to the sales lady named Jennifer Grifford ,who really worked hard in getting a great deal for us. She was really knowledgeable about the introduced to the sales lady named Jennifer Grifford ,who really worked hard in getting a great deal for us. She was really knowledgeable about the car we were looking to buy. It was all of that and her personality and her care in making us comfortable in making this purchase. More
by Ourdream2
Employees Worked With
Jennifer Gifford
July 15, 2022
Look Round a few vehicles with Anthony sales person and decided to buy a 2019 Ford F150 XLT,everything was smooth sailing,and now I'm enjoying my truck,thanks decided to buy a 2019 Ford F150 XLT,everything was smooth sailing,and now I'm enjoying my truck,thanks More
by Rezzoner123
Employees Worked With
Anthony DeFabio
