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Metro Ford

Schenectady, NY

Overview
Reviews
Vehicles
4.5
5,073 Reviews
Metro Ford of Schenectady, located at 3601 State Street, has been a dealership for the Capital Region for over 37 years. While we have changed with the times by updating the look and feel of our dealership, what remains the same, from service to sales, is knowledgeable and friendly staff, who in many cases have been with us for 20+ years. The Experience You’ve Been Looking For We are the experience you’ve been looking for. Our customer service will be exceptional – from the time you are greeted, to the time you drive away. We go out of our way to hire talented people who know how to create a great atmosphere. Some of our service and sales people have 35-40 years of dealership experience under their belts, and they offer the guidance we need to make your visit positive. A Family-Like Atmosphere We are a family-owned and operated business with fathers, sons, daughters and cousins active in the daily operations. We know our customers, most by name, and our customers know us. We know our vehicles too. The collective knowledge, or Fusion if you will, of our sales and service staff, will have you on the road in the right Ford for your lifestyle and your budget. We’re The Fastest Growing Facility in the Area Metro Ford of Schenectady is the fastest growing facility in the area with the largest Ford inventory. You can count on us to have the best selection of vehicles, both new and used, to choose from. But you can also count on us to provide that something extra that brings you back to an era long past, an old-school feel, in the newest facility in the area with the latest technology, state of the art service, new showroom, pull-in service and customer lounge area. Embracing Vehicle and Customer Care Innovation We also have a state of the art service area for parts and service as well as a collision center, to ensure that your vehicle is running smoothly. We are proud to be launching a technology center, to be located near the customer lounge, to ensure that our customers are getting the most out of the available technology in their vehicles. Our technology experts will walk you through key features so that you understand how to connect your phone, use apps and navigation, pre-set your favorite radio stations, and more. How We Help Our Friends and Neighbors Metro Ford of Schenectady believes in the importance of giving back to the community. That’s why we support a variety of community organizations from little league to churches and schools. Ford Motor Company also offers military and student discounts Stop In and Say Hi See for yourself why Metro Ford of Schenectady is the Experience You’ve Been Looking For. And be sure and have a cup of coffee in the customer lounge while you are in, Bill says it’s AWESOME.
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3601 State St.

Schenectady, NY

12304

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Showing 5,073 reviews

April 29, 2022

I wanted to wait on this survey, but I think 3 weeks is enough. Moister in the tail ight lense was supposed to be acceptable according to you. You finally (supposedly) ordered one (haven't heard from you y More

by bretlund521
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
AJ is the only person I've dealt with, he's good.
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April 29, 2022

Fantastic service…friendly and the body work was impeccable! Tyler did a great job with my concerns! Great job to all!! More

by lieutenant25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Senecal - 5 stars!
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April 29, 2022

Everyone I interacted with was attentive and kind. My car left in tip-top shape. No complaints. More

by Zammy0k
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Ostrander, Rob Hitchcock
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April 29, 2022

There whole crew's great. And nice to deal with especially Rob Hitchcock.part dept also the best More

by marydec1963
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Hitchcock
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April 29, 2022

Professional and curtious unlike most dealers where it's like getting a tooth pulled. Car service excellent also More

by JRUGGIERO9
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonny Dariano, Troy Hanlon, Gerry Dariano, Roger Gordon, Jay Ostrander, Sara Wynne, Rob Hitchcock
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April 28, 2022

Wonderful customer service and everyone is so nice and helpful. They got my car done quick. More

by AEGAGNON16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon, Rob Hitchcock
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April 28, 2022

Enjoyed dealing with Jon. Great guy and he made things go easy. Didn't care for the finance part. Wasn't very happy with the outcome. More

by GPRINE62
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Dariano, Bill Marincic, Jonny Dariano
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April 28, 2022

Service manager was very cordial and mechanics finished what I asked for in a reasonable amount of time. More

by Allan C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
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April 27, 2022

The service was excellent, they handle everything in a timely manner the vehicle was as advertised More

by PARKPTUNER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yevonne, Bill Marincic, Jonny Dariano
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April 27, 2022

Excellent communication as to what I should expect, how long it would take, and how much it would cost. More

by HEARYACH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
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