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Metro Ford

Schenectady, NY

Overview
Reviews
Vehicles
4.5
5,073 Reviews
Metro Ford of Schenectady, located at 3601 State Street, has been a dealership for the Capital Region for over 37 years. While we have changed with the times by updating the look and feel of our dealership, what remains the same, from service to sales, is knowledgeable and friendly staff, who in many cases have been with us for 20+ years. The Experience You’ve Been Looking For We are the experience you’ve been looking for. Our customer service will be exceptional – from the time you are greeted, to the time you drive away. We go out of our way to hire talented people who know how to create a great atmosphere. Some of our service and sales people have 35-40 years of dealership experience under their belts, and they offer the guidance we need to make your visit positive. A Family-Like Atmosphere We are a family-owned and operated business with fathers, sons, daughters and cousins active in the daily operations. We know our customers, most by name, and our customers know us. We know our vehicles too. The collective knowledge, or Fusion if you will, of our sales and service staff, will have you on the road in the right Ford for your lifestyle and your budget. We’re The Fastest Growing Facility in the Area Metro Ford of Schenectady is the fastest growing facility in the area with the largest Ford inventory. You can count on us to have the best selection of vehicles, both new and used, to choose from. But you can also count on us to provide that something extra that brings you back to an era long past, an old-school feel, in the newest facility in the area with the latest technology, state of the art service, new showroom, pull-in service and customer lounge area. Embracing Vehicle and Customer Care Innovation We also have a state of the art service area for parts and service as well as a collision center, to ensure that your vehicle is running smoothly. We are proud to be launching a technology center, to be located near the customer lounge, to ensure that our customers are getting the most out of the available technology in their vehicles. Our technology experts will walk you through key features so that you understand how to connect your phone, use apps and navigation, pre-set your favorite radio stations, and more. How We Help Our Friends and Neighbors Metro Ford of Schenectady believes in the importance of giving back to the community. That’s why we support a variety of community organizations from little league to churches and schools. Ford Motor Company also offers military and student discounts Stop In and Say Hi See for yourself why Metro Ford of Schenectady is the Experience You’ve Been Looking For. And be sure and have a cup of coffee in the customer lounge while you are in, Bill says it’s AWESOME.
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3601 State St.

Schenectady, NY

12304

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Showing 5,073 reviews

April 12, 2022

Love Metro Ford! Troy Hanlon in service is always polite professional and courteous. We will be buying another Ford there soon. More

by john.brodie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonny Dariano, Troy Hanlon, Gary Askew
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April 11, 2022

We were greeted promptly when we arrived. Our sales person was low pressure. However, there were some things he didn’t seem to know about, such as the Gold Certified program and why a nearly More

by TruckBuyer
Price
Recommend Dealer
Yes
Employees Worked With
Nick in the service department , Dan Ketchum
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April 11, 2022

Great dealership to work with. This is my 3rd vehicle with them and I will be back again. More

by FAWCETTTYLER83
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony DeFabio
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April 09, 2022

Overall great experience! Everyone worked as a team and Jennifer made the whole process so easy. I will be going back and would recommend Metro Ford to everyone! More

by JFLAHERTY102674
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Gifford
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April 09, 2022

My service rep, Troy was great! ! Kept me informed throughout the service performed and is very personable and professional! Will definitely spread the word on Metro’s great service! More

by Greatone99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Saccone , Troy Hanlon
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April 08, 2022

It's always a pleasure to come in for service. Always greeted with courteous staff that are very friendly and make you feel confident your vehicle will be taken care of. More

by lexingtonhouse
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon, Jay Ostrander
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April 08, 2022

Metro’s service department is one of the best I have ever seen. Troy, Jay and the gang are on top of everything. More

by JRISLER61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon, Jay Ostrander
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April 08, 2022

I was shopping for a used vehicle and found a match at Metro Ford. They were accomodating and easy to make a deal with. More

by HAYEN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony DeFabio
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April 07, 2022

Best experience buying a vehicle that I have ever had. Very friendly staff, not pushy, and got me a better interest rate than my bank was going to give. More

by JBUYCE40
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony DeFabio
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April 07, 2022

They wondered why I was mad when I found 2 thousand dollars worth of mistakes. Would not recommend. More

by SIERRAA0713
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bill Marincic
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