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Metro Ford
Schenectady, NY
5,073 Reviews
Metro Ford of Schenectady, located at 3601 State Street, has been a dealership for the Capital Region for over 37 years. While we have changed with the times by updating the look and feel of our dealership, what remains the same, from service to sales, is knowledgeable and friendly staff, who in many cases have been with us for 20+ years.
The Experience You’ve Been Looking For
We are the experience you’ve been looking for. Our customer service will be exceptional – from the time you are greeted, to the time you drive away. We go out of our way to hire talented people who know how to create a great atmosphere. Some of our service and sales people have 35-40 years of dealership experience under their belts, and they offer the guidance we need to make your visit positive.
A Family-Like Atmosphere
We are a family-owned and operated business with fathers, sons, daughters and cousins active in the daily operations. We know our customers, most by name, and our customers know us. We know our vehicles too. The collective knowledge, or Fusion if you will, of our sales and service staff, will have you on the road in the right Ford for your lifestyle and your budget.
We’re The Fastest Growing Facility in the Area
Metro Ford of Schenectady is the fastest growing facility in the area with the largest Ford inventory. You can count on us to have the best selection of vehicles, both new and used, to choose from. But you can also count on us to provide that something extra that brings you back to an era long past, an old-school feel, in the newest facility in the area with the latest technology, state of the art service, new showroom, pull-in service and customer lounge area.
Embracing Vehicle and Customer Care Innovation
We also have a state of the art service area for parts and service as well as a collision center, to ensure that your vehicle is running smoothly. We are proud to be launching a technology center, to be located near the customer lounge, to ensure that our customers are getting the most out of the available technology in their vehicles. Our technology experts will walk you through key features so that you understand how to connect your phone, use apps and navigation, pre-set your favorite radio stations, and more.
How We Help Our Friends and Neighbors
Metro Ford of Schenectady believes in the importance of giving back to the community. That’s why we support a variety of community organizations from little league to churches and schools. Ford Motor Company also offers military and student discounts
Stop In and Say Hi
See for yourself why Metro Ford of Schenectady is the Experience You’ve Been Looking For. And be sure and have a cup of coffee in the customer lounge while you are in, Bill says it’s AWESOME.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
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Showing 5,073 reviews
April 04, 2022
Waited 3 hours for an oil change. Then a tire patch that should take no longer than 20 minutes. Decent customer service but immediately they tried up selling me without my consent, t Then a tire patch that should take no longer than 20 minutes. Decent customer service but immediately they tried up selling me without my consent, thankfully I have experience as a service advisor and technician so I understood what he was trying to sell me on without telling me. Not the greatest experience but not the worst. More
by evanrivenburgh6
Verified CustomerEmployees Worked With
Gerry Dariano, Jay Ostrander
April 03, 2022
This is a busy dealership. I don't get the feeling they care about the individual. Take care of business and move on to the next person. I don't get the feeling they care about the individual. Take care of business and move on to the next person. More
by tundra05
Employees Worked With
Roger Gordon
April 02, 2022
Nicole, bill and aj are a pleasure to work with. I typically hate car dealerships, but they made my experience enjoyable and painless! Thank you! I typically hate car dealerships, but they made my experience enjoyable and painless! Thank you! More
by KRISTY7
Employees Worked With
AJ, Nicole Bellanger, Bill Marincic
April 01, 2022
Sales staff is professional , courteous and knowledgeable. The service department has great hours and try to accommodate all your needs. knowledgeable. The service department has great hours and try to accommodate all your needs. More
by BIGDADDIO1
Employees Worked With
Darlene Shafran
April 01, 2022
thorough service,, easy to schedule. Took a bit longer than I thought.not particularly interested in having details on my phone, come talk to me. Took a bit longer than I thought.not particularly interested in having details on my phone, come talk to me. More
by gillett1
Employees Worked With
unknown
