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Metro Ford

Schenectady, NY

Overview
Reviews
Vehicles
4.5
5,073 Reviews
Metro Ford of Schenectady, located at 3601 State Street, has been a dealership for the Capital Region for over 37 years. While we have changed with the times by updating the look and feel of our dealership, what remains the same, from service to sales, is knowledgeable and friendly staff, who in many cases have been with us for 20+ years. The Experience You’ve Been Looking For We are the experience you’ve been looking for. Our customer service will be exceptional – from the time you are greeted, to the time you drive away. We go out of our way to hire talented people who know how to create a great atmosphere. Some of our service and sales people have 35-40 years of dealership experience under their belts, and they offer the guidance we need to make your visit positive. A Family-Like Atmosphere We are a family-owned and operated business with fathers, sons, daughters and cousins active in the daily operations. We know our customers, most by name, and our customers know us. We know our vehicles too. The collective knowledge, or Fusion if you will, of our sales and service staff, will have you on the road in the right Ford for your lifestyle and your budget. We’re The Fastest Growing Facility in the Area Metro Ford of Schenectady is the fastest growing facility in the area with the largest Ford inventory. You can count on us to have the best selection of vehicles, both new and used, to choose from. But you can also count on us to provide that something extra that brings you back to an era long past, an old-school feel, in the newest facility in the area with the latest technology, state of the art service, new showroom, pull-in service and customer lounge area. Embracing Vehicle and Customer Care Innovation We also have a state of the art service area for parts and service as well as a collision center, to ensure that your vehicle is running smoothly. We are proud to be launching a technology center, to be located near the customer lounge, to ensure that our customers are getting the most out of the available technology in their vehicles. Our technology experts will walk you through key features so that you understand how to connect your phone, use apps and navigation, pre-set your favorite radio stations, and more. How We Help Our Friends and Neighbors Metro Ford of Schenectady believes in the importance of giving back to the community. That’s why we support a variety of community organizations from little league to churches and schools. Ford Motor Company also offers military and student discounts Stop In and Say Hi See for yourself why Metro Ford of Schenectady is the Experience You’ve Been Looking For. And be sure and have a cup of coffee in the customer lounge while you are in, Bill says it’s AWESOME.
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3601 State St.

Schenectady, NY

12304

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Showing 5,073 reviews

April 01, 2022

Pleasant friendly courtious very knowledgeable has a nice family atmosphere I enjoy the coffee and walking around show room More

by Jcss_7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon, Jay Ostrander
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March 31, 2022

I was pleased I always got an update on the progress when i called. The work was very well done too. More

by Bildimmbildimm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonny Dariano, Troy Hanlon, Gerry Dariano, Roger Gordon, Jay Ostrander, Rob Hitchcock
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March 30, 2022

I bought a truck recently but I couldn't find anywhere else Metro Ford had it. I live out of state and they helped me get all the paperwork done that I needed. I didn't like the fact that they up the pric More

by Kat
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvonne, Bill Marincic, Sara Wynne
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March 30, 2022

Once I was able to get the car in it was the flywheel. The parts were ordered and received quickly. I was happy with the turnaround. More

by NOREENHOFMANN2
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
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March 29, 2022

Excellent service. I didn't have to wait long the works was friendly I was explain in detail about what my car needed. More

by Barbaraj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure of his name
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March 29, 2022

Service and people you deal with are great. Very attentive and responsive to questions and inquiries. More

by Adam R Jr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Gordon
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March 29, 2022

The dealership was friendly, clean and professional. Good service! Anthony was very helpful! Thank you. More

by Joe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony DeFabio
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March 28, 2022

Terrible was reached out to after leaving a honest review but will not be going back More

by Aryonnascutt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Karynne
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March 28, 2022

Great communication during a very odd two years. Kept their word on the price. Great transaction. More

by DISPATCH0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave
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March 28, 2022

I dropped off my car and was without it for the day. The brakes were squeaking. They said they only needed the dust blown off of them. They are still squeaking. More

by MARINAKRISTEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cannot name employees
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