Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Metro Ford

Schenectady, NY

Overview
Reviews
Vehicles
4.5
5,073 Reviews
Metro Ford of Schenectady, located at 3601 State Street, has been a dealership for the Capital Region for over 37 years. While we have changed with the times by updating the look and feel of our dealership, what remains the same, from service to sales, is knowledgeable and friendly staff, who in many cases have been with us for 20+ years. The Experience You’ve Been Looking For We are the experience you’ve been looking for. Our customer service will be exceptional – from the time you are greeted, to the time you drive away. We go out of our way to hire talented people who know how to create a great atmosphere. Some of our service and sales people have 35-40 years of dealership experience under their belts, and they offer the guidance we need to make your visit positive. A Family-Like Atmosphere We are a family-owned and operated business with fathers, sons, daughters and cousins active in the daily operations. We know our customers, most by name, and our customers know us. We know our vehicles too. The collective knowledge, or Fusion if you will, of our sales and service staff, will have you on the road in the right Ford for your lifestyle and your budget. We’re The Fastest Growing Facility in the Area Metro Ford of Schenectady is the fastest growing facility in the area with the largest Ford inventory. You can count on us to have the best selection of vehicles, both new and used, to choose from. But you can also count on us to provide that something extra that brings you back to an era long past, an old-school feel, in the newest facility in the area with the latest technology, state of the art service, new showroom, pull-in service and customer lounge area. Embracing Vehicle and Customer Care Innovation We also have a state of the art service area for parts and service as well as a collision center, to ensure that your vehicle is running smoothly. We are proud to be launching a technology center, to be located near the customer lounge, to ensure that our customers are getting the most out of the available technology in their vehicles. Our technology experts will walk you through key features so that you understand how to connect your phone, use apps and navigation, pre-set your favorite radio stations, and more. How We Help Our Friends and Neighbors Metro Ford of Schenectady believes in the importance of giving back to the community. That’s why we support a variety of community organizations from little league to churches and schools. Ford Motor Company also offers military and student discounts Stop In and Say Hi See for yourself why Metro Ford of Schenectady is the Experience You’ve Been Looking For. And be sure and have a cup of coffee in the customer lounge while you are in, Bill says it’s AWESOME.
Contact Dealership

3601 State St.

Schenectady, NY

12304

Directions

By Type

Showing 5,073 reviews

March 28, 2022

The service they're excellent and the people are very pleasant I would recommend anybody to go there More

by Dave
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darlene Shafran, JT Tibbits, Dan Ketchum
Report | Print
March 28, 2022

Easy to make an appointment, everyone was very friendly and personable. I was kept up-to-date in the status of my vehicle. I was there a little longer than expected but still a reasonable amount of time. More

by MHassick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
Report | Print
March 28, 2022

Mechanic is fast, does a great job and listens to his customer about issues. Everyone is friendly More

by christachris05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Carhart, Troy Hanlon
Report | Print
March 28, 2022

Professional, precise, consistent, heartwarming experience. Honestly folks, if you want your vehicles fixed correctly and on time at a dealership that won't eat your wallet for lunch, this is your More

by Tgmiller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
Report | Print
March 26, 2022

Got my vehicle in the same day I called to get it serviced. Everyone was helpful and I was happy with the service. More

by HOWINGTON92
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not .sure of her name but she did a great job
Report | Print
March 25, 2022

Was able to test drive, custom ordered vehicle, came early, salesmen worked out all details and helped with financing and insurance More

by trennells121
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JT Tibbits, Bill Hearley
Report | Print
March 25, 2022

Service department is great Very helpful and accommodating Very fast and reliable repairs Definitely recommended More

by cwjmopar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Hitchcock
Report | Print
March 25, 2022

The place is always clean, orderly, the staff professional, work done quickly at a good More

by MRIVET0
Recommend Dealer
Yes
Employees Worked With
I don't remember anyone's name
Report | Print
March 25, 2022

Excellent service… my service worker set realistic expectations, got the problem fixed, was polite and courteous, and it looked great after. Very seamless! More

by Scott789
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler?
Report | Print
March 24, 2022

Donald Eden at the service desk was excellent car was repaired quickly but service wrench came on again two days later brought truck back had it for 2 days they couldn’t get the wrench to come back on I More

by Shawn Grandy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Eden
Report | Print
1
...
199
200
201
...
508