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Metro Ford

Schenectady, NY

Overview
Reviews
Vehicles
4.5
5,073 Reviews
Metro Ford of Schenectady, located at 3601 State Street, has been a dealership for the Capital Region for over 37 years. While we have changed with the times by updating the look and feel of our dealership, what remains the same, from service to sales, is knowledgeable and friendly staff, who in many cases have been with us for 20+ years. The Experience You’ve Been Looking For We are the experience you’ve been looking for. Our customer service will be exceptional – from the time you are greeted, to the time you drive away. We go out of our way to hire talented people who know how to create a great atmosphere. Some of our service and sales people have 35-40 years of dealership experience under their belts, and they offer the guidance we need to make your visit positive. A Family-Like Atmosphere We are a family-owned and operated business with fathers, sons, daughters and cousins active in the daily operations. We know our customers, most by name, and our customers know us. We know our vehicles too. The collective knowledge, or Fusion if you will, of our sales and service staff, will have you on the road in the right Ford for your lifestyle and your budget. We’re The Fastest Growing Facility in the Area Metro Ford of Schenectady is the fastest growing facility in the area with the largest Ford inventory. You can count on us to have the best selection of vehicles, both new and used, to choose from. But you can also count on us to provide that something extra that brings you back to an era long past, an old-school feel, in the newest facility in the area with the latest technology, state of the art service, new showroom, pull-in service and customer lounge area. Embracing Vehicle and Customer Care Innovation We also have a state of the art service area for parts and service as well as a collision center, to ensure that your vehicle is running smoothly. We are proud to be launching a technology center, to be located near the customer lounge, to ensure that our customers are getting the most out of the available technology in their vehicles. Our technology experts will walk you through key features so that you understand how to connect your phone, use apps and navigation, pre-set your favorite radio stations, and more. How We Help Our Friends and Neighbors Metro Ford of Schenectady believes in the importance of giving back to the community. That’s why we support a variety of community organizations from little league to churches and schools. Ford Motor Company also offers military and student discounts Stop In and Say Hi See for yourself why Metro Ford of Schenectady is the Experience You’ve Been Looking For. And be sure and have a cup of coffee in the customer lounge while you are in, Bill says it’s AWESOME.
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3601 State St.

Schenectady, NY

12304

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Showing 5,073 reviews

March 24, 2022

The team was helpful, quick and efficient in not only completing routine maintenance but obtaining new tires locally and changing in a timely manner. More

by LYSO0887
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Hitchcock
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March 24, 2022

Great service and sales they fixed multiple issues after warranty! Class act, will recommend ! 👍👍 integrity . More

by WBKCONSTRUCTION.LLC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Bellanger
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March 24, 2022

Went back twice and the car is still not fixed. I'm pretty upset about it More

by CHSN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rob Hitchcock
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March 23, 2022

Took my car right at the appointment time and I was in and out! Thanks. More

by mandhusz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
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March 23, 2022

I am glad I took my Ford there when it required servicing. They were excellent in every way. I’m going to make them my go-to place to take care of my Ford Focus! More

by rjshore2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Everyone was great. , Troy Hanlon
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March 23, 2022

Was able to get into a used car with less than perfect credit when I needed it most. Salesman was very helpful, knowledgeable and treated me as someone buying a new car. Just wish the car market hadn't More

by mldol02
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
AJ, Anthony DeFabio
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March 23, 2022

Salespeople, maintenance people were very courteous and knowledgeable. Kept me informed. All work completed to my satisfaction. More

by glyder49
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Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Ostrander
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March 23, 2022

Vthe only problem I had to wate 3hurs to geta flare repaired thank you very much More

by MURGO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Hitchcock
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March 22, 2022

Good service great customer service clean friendly environment timely repair time information provided about SUV problems More

by COACHCAM360
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
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March 21, 2022

They were very helpful and called me back with the update on my car very fast. More

by athanasios1975
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lady who helped me was very nice
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