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Metro Ford

Schenectady, NY

Overview
Reviews
Vehicles
4.5
5,073 Reviews
Metro Ford of Schenectady, located at 3601 State Street, has been a dealership for the Capital Region for over 37 years. While we have changed with the times by updating the look and feel of our dealership, what remains the same, from service to sales, is knowledgeable and friendly staff, who in many cases have been with us for 20+ years. The Experience You’ve Been Looking For We are the experience you’ve been looking for. Our customer service will be exceptional – from the time you are greeted, to the time you drive away. We go out of our way to hire talented people who know how to create a great atmosphere. Some of our service and sales people have 35-40 years of dealership experience under their belts, and they offer the guidance we need to make your visit positive. A Family-Like Atmosphere We are a family-owned and operated business with fathers, sons, daughters and cousins active in the daily operations. We know our customers, most by name, and our customers know us. We know our vehicles too. The collective knowledge, or Fusion if you will, of our sales and service staff, will have you on the road in the right Ford for your lifestyle and your budget. We’re The Fastest Growing Facility in the Area Metro Ford of Schenectady is the fastest growing facility in the area with the largest Ford inventory. You can count on us to have the best selection of vehicles, both new and used, to choose from. But you can also count on us to provide that something extra that brings you back to an era long past, an old-school feel, in the newest facility in the area with the latest technology, state of the art service, new showroom, pull-in service and customer lounge area. Embracing Vehicle and Customer Care Innovation We also have a state of the art service area for parts and service as well as a collision center, to ensure that your vehicle is running smoothly. We are proud to be launching a technology center, to be located near the customer lounge, to ensure that our customers are getting the most out of the available technology in their vehicles. Our technology experts will walk you through key features so that you understand how to connect your phone, use apps and navigation, pre-set your favorite radio stations, and more. How We Help Our Friends and Neighbors Metro Ford of Schenectady believes in the importance of giving back to the community. That’s why we support a variety of community organizations from little league to churches and schools. Ford Motor Company also offers military and student discounts Stop In and Say Hi See for yourself why Metro Ford of Schenectady is the Experience You’ve Been Looking For. And be sure and have a cup of coffee in the customer lounge while you are in, Bill says it’s AWESOME.
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3601 State St.

Schenectady, NY

12304

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Showing 5,073 reviews

March 21, 2022

I came in for a oil change and they were fast and effecient. I would highly recommend them! More

by wwantrim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Female, don’t remember her name
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March 21, 2022

I truly enjoyed working with the salesman who delivered the car to me. He was very knowledgeable about my vehicle. It was a very pleasant surprise. More

by DDOTO0
Recommend Dealer
Yes
Employees Worked With
JT Tibbits, Anthony DeFabio
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March 21, 2022

Professional but friendly. .. a nice mix! Troy explains everything very well and they do the work that's needed... no unnecessary add-ons. Trust is a great feeling to have with More

by JOHNCOONEY3RD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JT Tibbits, Troy Hanlon
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March 21, 2022

Great service team and they always do a super job. Great follow up to ensure that everything was handled. More

by DANODANO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
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March 20, 2022

A pleasant and efficient experience as always. Thank you Brian and everyone at Metro Ford. More

by rcoaster97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonny Dariano, Troy Hanlon, Gerry Dariano, Roger Gordon, Jay Ostrander, Rob Hitchcock
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March 20, 2022

They have good sales staff like Darlin and great service maintenance shop. High standard and very helpfull More

by LANLON766
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darlene Shafran, Troy Hanlon, Jay Ostrander
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March 20, 2022

Very prompt, well done, affordable service. I would highly recommend to friends and family. Thanks More

by ROSEMARIE.DURANT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Ostrander
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March 20, 2022

The staff is very helpful and my service was done quicker than I expected it to take. More

by cashoff99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Ostrander
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March 20, 2022

Very pleased with the work done on my F-150. Everyone involved were friendly and informative. More

by DEWMAN2U
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Young lady at service desk and body shop manager ( he and I had a nice talk about my truck ).
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March 19, 2022

Very satisfied, Bob Ruzzo was very helpful three the whole car buying process, would always recommend him to help who ever asks me for if they are looking to buy a vehicle. More

by ANTHONYFARONE37
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Ruzzo
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