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Metro Ford

Schenectady, NY

Overview
Reviews
Vehicles
4.5
5,073 Reviews
Metro Ford of Schenectady, located at 3601 State Street, has been a dealership for the Capital Region for over 37 years. While we have changed with the times by updating the look and feel of our dealership, what remains the same, from service to sales, is knowledgeable and friendly staff, who in many cases have been with us for 20+ years. The Experience You’ve Been Looking For We are the experience you’ve been looking for. Our customer service will be exceptional – from the time you are greeted, to the time you drive away. We go out of our way to hire talented people who know how to create a great atmosphere. Some of our service and sales people have 35-40 years of dealership experience under their belts, and they offer the guidance we need to make your visit positive. A Family-Like Atmosphere We are a family-owned and operated business with fathers, sons, daughters and cousins active in the daily operations. We know our customers, most by name, and our customers know us. We know our vehicles too. The collective knowledge, or Fusion if you will, of our sales and service staff, will have you on the road in the right Ford for your lifestyle and your budget. We’re The Fastest Growing Facility in the Area Metro Ford of Schenectady is the fastest growing facility in the area with the largest Ford inventory. You can count on us to have the best selection of vehicles, both new and used, to choose from. But you can also count on us to provide that something extra that brings you back to an era long past, an old-school feel, in the newest facility in the area with the latest technology, state of the art service, new showroom, pull-in service and customer lounge area. Embracing Vehicle and Customer Care Innovation We also have a state of the art service area for parts and service as well as a collision center, to ensure that your vehicle is running smoothly. We are proud to be launching a technology center, to be located near the customer lounge, to ensure that our customers are getting the most out of the available technology in their vehicles. Our technology experts will walk you through key features so that you understand how to connect your phone, use apps and navigation, pre-set your favorite radio stations, and more. How We Help Our Friends and Neighbors Metro Ford of Schenectady believes in the importance of giving back to the community. That’s why we support a variety of community organizations from little league to churches and schools. Ford Motor Company also offers military and student discounts Stop In and Say Hi See for yourself why Metro Ford of Schenectady is the Experience You’ve Been Looking For. And be sure and have a cup of coffee in the customer lounge while you are in, Bill says it’s AWESOME.
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3601 State St.

Schenectady, NY

12304

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Showing 5,073 reviews

March 09, 2022

The service provided was very prompt, completed well before the scheduled completion. The staff was very professional. More

by JBTINGLEY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
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March 08, 2022

Service is excellent on each visit. Iam more than satisfied with customer service. Thank you More

by COACHCAM360
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
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March 08, 2022

They are friendly and professional. I felt respected and enjoyed the high quity customer service. More

by HALVDAN7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Dariano, Bill Marincic
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March 07, 2022

Very good service and well informed on what is needed to get the job done efficiently More

by MICHAELWILLIAMS526
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonny Dariano
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March 07, 2022

İt was a great experience buying a brand new ford here at metro ford Schenectady. 10/10 would do it again. More

by CERGUN58
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony DeFabio
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March 07, 2022

I received friendly, fast service. They made it very easy around my schedule and convenience More

by CLURKOCLINE73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I believe his name was Vince. 5 stars , Bill Marincic
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March 07, 2022

I can't believe how polite professional your service writers are completely some of the best in the business More

by 57SHAFER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerry Dariano
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March 07, 2022

The whole experience was excellent the guy who took care of me was extremely friendly, and I appreciate that. Told me what was going on and he made sure everything was done that needed to be done More

by angel.soto11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
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March 06, 2022

Darlene was fantastic! She help me get exactly what I wanted and I left completely satisfied More

by DARLENE.C.GREEN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darlene Shafran, JT Tibbits
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March 05, 2022

Metro Ford has treated our family well for many years. Service is not pushy in that they try to sell services you don't need. More

by 1Angela.Duva
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don
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