Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Metro Ford

Schenectady, NY

Overview
Reviews
Vehicles
4.5
5,073 Reviews
Metro Ford of Schenectady, located at 3601 State Street, has been a dealership for the Capital Region for over 37 years. While we have changed with the times by updating the look and feel of our dealership, what remains the same, from service to sales, is knowledgeable and friendly staff, who in many cases have been with us for 20+ years. The Experience You’ve Been Looking For We are the experience you’ve been looking for. Our customer service will be exceptional – from the time you are greeted, to the time you drive away. We go out of our way to hire talented people who know how to create a great atmosphere. Some of our service and sales people have 35-40 years of dealership experience under their belts, and they offer the guidance we need to make your visit positive. A Family-Like Atmosphere We are a family-owned and operated business with fathers, sons, daughters and cousins active in the daily operations. We know our customers, most by name, and our customers know us. We know our vehicles too. The collective knowledge, or Fusion if you will, of our sales and service staff, will have you on the road in the right Ford for your lifestyle and your budget. We’re The Fastest Growing Facility in the Area Metro Ford of Schenectady is the fastest growing facility in the area with the largest Ford inventory. You can count on us to have the best selection of vehicles, both new and used, to choose from. But you can also count on us to provide that something extra that brings you back to an era long past, an old-school feel, in the newest facility in the area with the latest technology, state of the art service, new showroom, pull-in service and customer lounge area. Embracing Vehicle and Customer Care Innovation We also have a state of the art service area for parts and service as well as a collision center, to ensure that your vehicle is running smoothly. We are proud to be launching a technology center, to be located near the customer lounge, to ensure that our customers are getting the most out of the available technology in their vehicles. Our technology experts will walk you through key features so that you understand how to connect your phone, use apps and navigation, pre-set your favorite radio stations, and more. How We Help Our Friends and Neighbors Metro Ford of Schenectady believes in the importance of giving back to the community. That’s why we support a variety of community organizations from little league to churches and schools. Ford Motor Company also offers military and student discounts Stop In and Say Hi See for yourself why Metro Ford of Schenectady is the Experience You’ve Been Looking For. And be sure and have a cup of coffee in the customer lounge while you are in, Bill says it’s AWESOME.
Contact Dealership

3601 State St.

Schenectady, NY

12304

Directions

By Type

Showing 5,073 reviews

March 05, 2022

Very good customer service and friendly people. I got my escape and edge at metro. More

by KRISTENCHASE1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Bellanger, Gary Askew
Report | Print
March 04, 2022

Staff there was fine worked on was excellent again I want to say Jay and Troy are two of the finest people to have the service desk you should be proud to have those people as employees More

by Ernest Friedow
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon, Jay Ostrander
Report | Print
March 03, 2022

Very pleasant experience I was very happy with the result of the body work done to my vehicle. I would recommend if you need work done contact Metro Ford! More

by niknik114
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler
Report | Print
March 03, 2022

Excellent service I would recommend to anyone looking for vehicle service thank you ford yourrrr great More

by CHEESEMASTER79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
Report | Print
March 03, 2022

Friendly service; liked the brief video and care report provided with service. Appt was last minute and service department was happy to accommodate. More

by TARAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Ostrander
Report | Print
March 03, 2022

Everybody was Great, service was very Good, Couldn’t, ask for More, The best service we have had in a long Time, . More

by ARTHURWCOLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Ostrander
Report | Print
March 03, 2022

They got me the best deal on my new truck. They worked well with me. More

by ANNAZARR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony DeFabio, Bill Marincic
Report | Print
March 03, 2022

It took 3 weeks to get me a loaner car, that was too long to wait. More

by jgagliotti18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jay Ostrander
Report | Print
March 03, 2022

Excellent service on vehicle as well as great customer care!! Highly recommended for fair prices!! More

by Greatone99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
Report | Print
March 03, 2022

Incredibly friendly, helpful, and professional. I'm always glad to have gone to them for service. More

by ALLYJSDESIGN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
Report | Print
1
...
205
206
207
...
508