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Metro Ford

Schenectady, NY

Overview
Reviews
Vehicles
4.5
5,073 Reviews
Metro Ford of Schenectady, located at 3601 State Street, has been a dealership for the Capital Region for over 37 years. While we have changed with the times by updating the look and feel of our dealership, what remains the same, from service to sales, is knowledgeable and friendly staff, who in many cases have been with us for 20+ years. The Experience You’ve Been Looking For We are the experience you’ve been looking for. Our customer service will be exceptional – from the time you are greeted, to the time you drive away. We go out of our way to hire talented people who know how to create a great atmosphere. Some of our service and sales people have 35-40 years of dealership experience under their belts, and they offer the guidance we need to make your visit positive. A Family-Like Atmosphere We are a family-owned and operated business with fathers, sons, daughters and cousins active in the daily operations. We know our customers, most by name, and our customers know us. We know our vehicles too. The collective knowledge, or Fusion if you will, of our sales and service staff, will have you on the road in the right Ford for your lifestyle and your budget. We’re The Fastest Growing Facility in the Area Metro Ford of Schenectady is the fastest growing facility in the area with the largest Ford inventory. You can count on us to have the best selection of vehicles, both new and used, to choose from. But you can also count on us to provide that something extra that brings you back to an era long past, an old-school feel, in the newest facility in the area with the latest technology, state of the art service, new showroom, pull-in service and customer lounge area. Embracing Vehicle and Customer Care Innovation We also have a state of the art service area for parts and service as well as a collision center, to ensure that your vehicle is running smoothly. We are proud to be launching a technology center, to be located near the customer lounge, to ensure that our customers are getting the most out of the available technology in their vehicles. Our technology experts will walk you through key features so that you understand how to connect your phone, use apps and navigation, pre-set your favorite radio stations, and more. How We Help Our Friends and Neighbors Metro Ford of Schenectady believes in the importance of giving back to the community. That’s why we support a variety of community organizations from little league to churches and schools. Ford Motor Company also offers military and student discounts Stop In and Say Hi See for yourself why Metro Ford of Schenectady is the Experience You’ve Been Looking For. And be sure and have a cup of coffee in the customer lounge while you are in, Bill says it’s AWESOME.
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3601 State St.

Schenectady, NY

12304

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Showing 5,073 reviews

February 24, 2022

It took several efforts to get the recall work scheduled. Parts were most of the problem. The work was completed in the quoted time frame and professionally done. We could not detect that the work had been More

by LRKrauseNY
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rob Hitchcock
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February 23, 2022

Danny make me feel like I was at home. Nice dealer, I highly recommend this place!!!! More

by TITO16
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Ketchum
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February 22, 2022

Very pleased with saleswoman,Darlene, very professional. Had new car within 24 hours. Bought many cars in my time. This dealership the best More

by Mch22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darlene Shafran, Bill Marincic
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Feb 22, 2022 -

Mch22 responded

Would like to thank Darlene for a very professional approach to selling me a car. Well done.

February 22, 2022

Service department was awesome. It kept us up-to-date on everything any really good sports better questions. More

by AGGIEFRANCO1934
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonny Dariano, Troy Hanlon, Gerry Dariano, Roger Gordon, Jay Ostrander, Rob Hitchcock
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February 22, 2022

Everyone that we came in contact with was very courteous and helpful. Especially Anthony! Would recommend the dealership! More

by JOANJANSSON
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony DeFabio, Bill Marincic, Bill Thorpe
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February 21, 2022

Service was awful,no communication, vehicle wasn't even fixed correctly...save you time and money go else where ! More

by stephanieminor7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Whole place is awful
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February 21, 2022

Metro ford was fast courtesy about the whole process. Kept me imformed with what was going on More

by KIMBERLYVANAVERY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Eden
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February 20, 2022

I don’t mind doing reviews but I refuse to do 15 word reviews in the future. Service was excellent More

by DELANEY.JAMES.M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Ostrander
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February 20, 2022

Great place, but my truck has always been serviced there and they charged me for a lug nut they didnt tighten which fell off More

by MCARLIN5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Ostrander
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February 20, 2022

Brought my truck in for an oil change and tire rotation. The truck was taken in pretty quick and completed quick as well. More

by Gmac3370
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
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