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Metro Ford

Schenectady, NY

4.5
5,073 Reviews

3601 State St.

Schenectady, NY

12304

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Showing 5,073 reviews

January 31, 2022

Very good customer service very helpful and friendly the only complaint I have is I got a new edge a week ago and the ford app is not connecting and I can not start my car and now that is getting cold out I More

by KRISTENCHASE1
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brian Introne , Nicole Bellanger
January 30, 2022

Everyone that we dealt with were respectful and courteous. We were kept informed on the progress on our vehicle and even though there were delays in getting parts due to the pandemic, they worked h More

by 1957jsb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Askew, Cary Peek
January 29, 2022

My experiences with metro have always been positive.. I find their service department to be courteous, timely and professional.. cudos to metro👍 More

by ROBOLIVIA16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
January 29, 2022

I’m very upset with the ford app being down just got a 2021 edge an can’t even use the starter from the app and it does not come with a fob hope it gets fixed quick it’s very cold out! More

by KRISTENCHASE1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Introne , Nicole Bellanger
January 28, 2022

I have been a Metro customer for sales and service for over 30 years. I am always treated with respect and fairness. More

by jongriffin6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Saccone, Troy Hanlon
January 28, 2022

Customer oriented business, and very welcoming atmosphere in general. I will always refer anyone to Metro Ford. More

by ASEREKEDE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonny Dariano, Troy Hanlon, Gerry Dariano, Roger Gordon, Jay Ostrander, Rob Hitchcock
January 27, 2022

I’m in my second truck from metro and get all maintenance with them also. I am consistently met with terrific service upon each visit and won’t go anywhere else. Metro Ford has earned my repeated business. More

by TRAVISDILLABOUGH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon, Bill Thorpe
January 27, 2022

Staff is knowledgeable and pleasant. Things get done quickly and correctly the first time. Yea More

by WTHAYER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Thorpe, Jay Ostrander, Gary Askew
January 27, 2022

Excellent dealership, e we other a very attentive staff, very willing to listen to our needs and got us into the vehicle that we desired More

by GCONNOR3
Recommend Dealer
Yes
Employees Worked With
Dave Carach, Dave Dariano, JT Tibbits, Dan Ketchum
January 27, 2022

Best dealership on the planet. They keep their promises, unlike the other dealership owned by the same person. Night and day. Life is full of choices. Happiness or aggravation? I've made my choice. More

by Tgmiller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
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