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Metro Ford

Schenectady, NY

4.5
5,073 Reviews

3601 State St.

Schenectady, NY

12304

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Showing 5,073 reviews

January 26, 2022

The person that helped me, Rob Hitchcock was very Polite and very helpful and knowledgeable More

by Ed.a.seeger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Hitchcock
January 26, 2022

5 stars for sales person Nicole Bellanger. Fantastic to work with. Unwillingness of management to negotiate at all - anything - is taking full advantage of the current market. Nicole came through with a More

by PCZ4
Recommend Dealer
Yes
Employees Worked With
Never met anyone else., Nicole Bellanger, Bill Marincic
January 26, 2022

Excellent communication, very well managed. Do not make promises they can not keep. Consistent updates. More

by JSMITH1224
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon, Gerry Dariano, Rob Hitchcock
January 26, 2022

Everyone is so friendly willing to help with any of my many questions great place to do business with More

by RBELANGER57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
January 26, 2022

It’s always a good experience at this dealership. Our last three cars have come from them great staff to work with. More

by KAPUSTAY
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rob Hitchcock
January 25, 2022

Darlene was excellent the F&I department not so much.I was charged the wrong price to begin with and then repeatedly incorrect sales tax. More

by DEMARQUIS42
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darlene Shafran, Troy Hanlon
January 25, 2022

Excellent service, could not have been better. Very quick and professional experience deal with Bill Hurley. More

by GIXXER999
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JT Tibbits, Bill Hearley
January 25, 2022

Since I needed them to check out a couple things in addition to having an oil change and regular service done, I needed a loaner car as the vehicle was going to be in the shop for a few hours. Troy ma More

by emd1174
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
January 25, 2022

I was bringing my vehicle in for it’s 100,000 mile service. The technician told me that I needed an additional $300 brake light installed in my vehicle. My F150 dis not require a brake light, He did n More

by jasolghan
Customer Service
Recommend Dealer
No
Employees Worked With
I do not see the service rep
January 25, 2022

They were professional,accurate, and efficient. We are always pleased with their services. We use Metro Ford for our two Ford Explorers. More

by ATTILASOD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Ostrander
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