
Metro Ford
Schenectady, NY
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5 stars for sales person Nicole Bellanger. Fantastic to work with. Unwillingness of management to negotiate at all - anything - is taking full advantage of the current market. Nicole came through with a work with. Unwillingness of management to negotiate at all - anything - is taking full advantage of the current market. Nicole came through with a $100 gift card for dealership service. That’s something. She’s solid. More
Darlene was excellent the F&I department not so much.I was charged the wrong price to begin with and then repeatedly incorrect sales tax. was charged the wrong price to begin with and then repeatedly incorrect sales tax. More
Since I needed them to check out a couple things in addition to having an oil change and regular service done, I needed a loaner car as the vehicle was going to be in the shop for a few hours. Troy ma addition to having an oil change and regular service done, I needed a loaner car as the vehicle was going to be in the shop for a few hours. Troy made sure that he hooked me up with a loaner without a problem. Troy and the Metro Ford service team are always very helpful and accommodating. I was also very happy that they didn't "find" anything else to fix. More
I was bringing my vehicle in for it’s 100,000 mile service. The technician told me that I needed an additional $300 brake light installed in my vehicle. My F150 dis not require a brake light, He did n service. The technician told me that I needed an additional $300 brake light installed in my vehicle. My F150 dis not require a brake light, He did not believe me, and I had to check with two other service agents. He came back, and told me that I was correct, he then met me in the service area gave me the paperwork and said you’re finish, didn’t even go over the results of my vehicle which needed some work in the future. More