
Metro Ford
Schenectady, NY
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For my first ever dealership experience, I gotta say, it was a lot better than I expected it would go. Their dealership was clean, roomy, had a nice big waiting area, and when it came to service, their staf was a lot better than I expected it would go. Their dealership was clean, roomy, had a nice big waiting area, and when it came to service, their staff was very friendly! They explained everything clearly and answered all my questions, and, in the end, I left with my dream car! So i've no complaints! If I ever need to buy another vehicle in the future, I will definitely go here first for sure! More
Fantastic , very customer service oriented, good with following up with Me. They addressed my needs when I just showed up and promptly attempted to problem solve issue. They quickly scheduled me for serv following up with Me. They addressed my needs when I just showed up and promptly attempted to problem solve issue. They quickly scheduled me for service More
Only Metro Ford works on my F150 Raptor, Service reps and technicians really care about the customer, they make sure everything is up to date and done properly. technicians really care about the customer, they make sure everything is up to date and done properly. More
Staff was very courteous, helpful, and accommodating. I appreciated the advice I was given regarding the rental company (which was also a fairly positive experience). Only thing I have to remark is the rel appreciated the advice I was given regarding the rental company (which was also a fairly positive experience). Only thing I have to remark is the reluctance of staff to remove a stubborn couple of bolts from the license plate of my car. Other than that very minor detail, I was very satisfied with how I was treated and assisted during a very stressful time. If the worst should ever happen again, and I have to limp another damaged vehicle to a repair shop, I would definitely choose Metro Ford More