
Metro Ford
Schenectady, NY
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AJ was incredible through the process of ordering my 2021 Bronco. He answered any and every question I had and was unbelievably personable. Having never ordered a new car, I was nervous, but AJ couldn’t have Bronco. He answered any and every question I had and was unbelievably personable. Having never ordered a new car, I was nervous, but AJ couldn’t have made it any simpler. He took care of every little step down to downloading and setting up the app on my phone at the end. Because of how great he was, my dad wound up ordering a truck from him as well. Outside of AJ, everyone at the dealership was very friendly and helpful. This is my first experience with Ford and would highly recommend anyone considering a Ford to go through Metro. More
I was not happy with trade in offers especially when the dealership advertised that New buyers could get an additional $1000 for purchasing over Thanksgiving. No one offered that to me. Additionally. dealership advertised that New buyers could get an additional $1000 for purchasing over Thanksgiving. No one offered that to me. Additionally. And this is a small matter… the day I signed paperwork dealership was offering a Yetti cooler for New buyers. No one asked if I wanted one. That’s a slight. I was insulted. That’s after a $72000 purchase. Otherwise sales and finance personnel treated me well and were very personable and professional. More
Very professionalSalesperson ( Nicole Belanger). was Very professional Salesperson ( Nicole Belanger). was great. Listened to what I wanted and showed me only that. Did not pressure me into something m Very professional Salesperson ( Nicole Belanger). was great. Listened to what I wanted and showed me only that. Did not pressure me into something more expensive. Finance person ( JT)was very helpful. Explained my options and looked for my best interest rate on the sale. They were very quick and efficient! Great experience! More