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Metro Ford

Schenectady, NY

4.5
5,075 Reviews

3601 State St.

Schenectady, NY

12304

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Showing 5,075 reviews

December 13, 2021

Bought a truck spent 46000 only to get screwed around service dept terrible bringing it back for 3rd time in just a little over a month in a half not happy at all More

by fulganplb
Customer Service
Recommend Dealer
No
Employees Worked With
Jay Ostrander
December 13, 2021

Perfect that’s all I can say about the service at Metro Ford. Troy and the boys get it done right More

by rpandori
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
December 13, 2021

Initially we did not receive any follow up information about our order, but in the end I feel that they worked with me to secure the sale and treated me fairly. More

by DWISSENB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darlene did an exceptional job taking care of us., Darlene Shafran
December 12, 2021

Everyone is nice . The meet customer needs . Best dealership . Can't wait to buy next vehicle More

by MONASTTIM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donald Eden
December 11, 2021

Great reception and very professional dealings from all the staff from the time I entered the building More

by JRIVERS52
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Ketchum
December 11, 2021

They fixed my truck on the first try and I’m very happy and wasn’t that expensive!!! More

by REDDOG4624
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Gordon, Jay Ostrander
December 11, 2021

Customer is always first with the service department- very accommodating- they are also clear and concise with explaining the services done on your vehicle More

by ROXANNE.ANIOLEK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Hitchcock
December 11, 2021

I have had nothing but great friendly knowledgeable service. Always willing to help with any questions about the vehicle More

by JABUPSTATE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Bellanger, Bill Marincic, Jonny Dariano
December 11, 2021

Every one was ready to help, explain and assure me.If car has issues, I’ll call again. More

by terpk2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can’t remember
December 10, 2021

Troy was so helpful and kind. He was extremely professional and personable. He did a great job More

by CLAUDIASCORNER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
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