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Metro Ford

Schenectady, NY

4.5
5,075 Reviews

3601 State St.

Schenectady, NY

12304

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Showing 5,075 reviews

December 08, 2021

Service was complete and performed as expected. Vehicle returned in great condition and ready to run. More

by Jploud
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Covey
December 08, 2021

Excellent, no nonsense. Great customer service, I don’t like to have a lot of fluff talk, the salesman was knowledgeable and not pushy and I appreciate that. More

by Mbazicki
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JT Tibbits, Anthony DeFabio
December 08, 2021

Was surprised I had leave my car the whole day to get a key cut and key reprogrammed. Which cost $400 to do. I feel robbed of my time and money. More

by sno717
Price
Recommend Dealer
No
Employees Worked With
Rob Hitchcock
December 08, 2021

Service counter was friendly and courteous. Work was Service counter was friendly and courteous. Work was done in a timely manner and was able to get my vehicle back sooner than expected. More

by SJAVVEDUTI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Ostrander
December 08, 2021

AJ was awesome! My wait was longer than I expected. But it was worth the wait. More

by TOSHIABROWN03
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony DeFabio
December 08, 2021

The truck service shop was very professional and nice to work with. I was very pleased with the loaner vehicle that was provided for me. Repair wii ok Eklund was all completed correctly the first time More

by TBOHRINGER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Hitchcock
December 07, 2021

Put new tires on. When they did it chipped all my wheels! Basically told me that happens with aluminum wheels?!! Really?!! Now fighting with them to fix them!!! Ford themselves said it should never ha More

by BEDROCKINN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nick
December 07, 2021

These are the fifteen words to fill the survey requirements but my experience was phenomenal More

by NICKHOSKIN18
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Sangelo, Dave Carach
December 07, 2021

Metro Ford not only helped me find my first car, but also helped me when it came to trading that car in for something new. Staff is very helpful and they take care of returning customers. More

by NICHOLAS.CALADIM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
December 06, 2021

Excellent service department Highly recommended 👍 Troy Excellent service department Highly recommended 👍 Troy was extremely helpful:) Metro Ford is the go to dealer for everyone may it be parts, service More

by Robdawg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Carach, Dave Dariano, Rob Dariano, JT Tibbits, Bill Marincic, Troy Hanlon, Bill Thorpe, Sara Wynne, Gary Askew
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