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Metro Ford

Schenectady, NY

4.5
5,075 Reviews

3601 State St.

Schenectady, NY

12304

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Showing 5,075 reviews

December 03, 2021

Service Department was excellent for recall service but purchase process was terrible. Doubt I'll ever buy from Metro again. More

by EVOGEL0
Recommend Dealer
Yes
Employees Worked With
Don't remember name
December 03, 2021

The service is exceptional, they are very professional, keep you very informed about what service is going to be done, and explain what was done at the end. Always very pleased there. More

by PMURPHY745
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
December 03, 2021

The Sales and Service departments are always professional. Waiting area is clean. Wonderful people to work with! More

by AshleyDariano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonny Dariano
December 02, 2021

My experience was great! Very helpful service and staff. Living an hour away they made the process very quick and easy. Absolutely love my new purchase!! More

by Kyle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Arthur denton
December 02, 2021

All the folks in the sales and service department are friendly and make the process easy. More

by 2008
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Bellanger, Troy Hanlon, Jay Ostrander, Rob Hitchcock
December 02, 2021

Bought used car salesman said I’d get a yeti cooler. Didn’t said it had to be new. Spent $55000. ???? For that you u could afford a yeti More

by JLINDNERJ51
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan cole and Rob
December 01, 2021

prompt and courtious but had to schedule oil change 2 weeks out...hope Fast Lane reopens for these routine quick services More

by LUDLOW469
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
don't remember
December 01, 2021

Thank you to the team at Metro Ford for making my Bronco dream come true. I appreciate that you honored MSRP and worked with me to get my lease payments where I needed them. I would always recommend Bob and More

by SDONOHUE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Ruzzo, Dave Dariano, Bill Marincic
December 01, 2021

Troy was great at keeping me updated and taking care of what was needed. Wish all service advisors were like him. More

by LTROMAN1025
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Troy Hanlon
December 01, 2021

Was quite easy to make an appointment, test drive, and walk out with a deal. A little bit of unnecessary upsell on service package, but good options on warranties. More

by NATHANIEL.HAWES
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Dariano, Nicole Bellanger, Anthony DeFabio
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